Team Leader: Drive Service, Growth & Team Spirit

Card Factory; Thurles; On-site; EUR 28,000 - 36,000; Full time

Job summary

Card Factory in Ireland is seeking a friendly and upbeat Team Leader to energise the store, support the Store Manager, and ensure every customer leaves satisfied with what they came in for and a smile to match. When the Store Manager is away, you’ll step in with confidence to keep operations running smoothly.

You’ll lead by example, drive commercial success, and help others grow while developing your own skills, contributing to a positive, inclusive store vibe and strong team performance.

Qualifications

• Leadership skills that people want to follow—positive, proactive, energetic.
• Curious by nature, eager to learn and see the bigger picture.
• Ability to listen, value everyone’s voice, and foster belonging.
• Step up, stay flexible, and set the tone by getting things done.
• Fair, open to feedback, and thoughtful in decision-making.

Responsibilities

• Lead day-to-day store operations and drive great customer experiences.
• Support the Store Manager, keep the team motivated, and ensure customer needs are met.
• Drive store initiatives, maintain clear communication, and monitor performance to ensure the team thrives.

Skills

Leadership

Motivating teams

Customer service

Communication

People development

Flexibility

Job description

Card Factory in Ireland is seeking a friendly and upbeat Team Leader to energise the store, support the Store Manager, and ensure every customer leaves satisfied with what they came in for and a smile to match. When the Store Manager is away, you’ll step in with confidence to keep operations running smoothly.

You’ll lead by example, drive commercial success, and help others grow while developing your own skills, contributing to a positive, inclusive store vibe and strong team performance.