Store Team Leader: Lead with Energy & Customer Joy

Card Factory; Dublin; On-site; EUR 28,000 - 36,000; Full time

Job summary

Card Factory in Ireland is seeking a friendly and upbeat Team Leader to energise our store and deliver great customer experiences. You’ll support the Store Manager, motivate the team, and ensure customers leave with exactly what they came in for and a smile.

You’ll lead by example, help others grow, and drive store performance with a positive, inclusive vibe while keeping operations running smoothly in busy day-to-day moments.

Qualifications

• Leadership skills that people want to follow, with energy and initiative.
• Curious, eager to learn, and able to see the bigger picture.
• Inclusive attitude, listening well and ensuring everyone feels they belong.
• Flexible, proactive, and decisive to set the right tone.
• Cares about people, supports growth, and fosters a positive team vibe.

Responsibilities

• Lead day-to-day store operations and drive exceptional customer experiences.
• Support the Store Manager and coach the team to perform at their best.
• Drive commercial success by executing store initiatives and monitoring performance.

Skills

Leadership

Customer service

Communication

People development

Decision making

Adaptability

Job description

Card Factory in Ireland is seeking a friendly and upbeat Team Leader to energise our store and deliver great customer experiences. You’ll support the Store Manager, motivate the team, and ensure customers leave with exactly what they came in for and a smile.

You’ll lead by example, help others grow, and drive store performance with a positive, inclusive vibe while keeping operations running smoothly in busy day-to-day moments.