Supermacs Supervisor

Junction 14 Mayfield; Monasterevin; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

60% Staff Discount

Employee Rewards Scheme

Peer Awards Scheme

Employee Referral Scheme

Free On-site staff parking

Excellent Career ProgressionOpportunit

Job summary

Junction 14 Mayfield is seeking an energetic Food and Beverage Supervisor to lead the team at our Monasterevin store. You will drive customer service excellence and maintain operation standards in a fast-paced environment.

The ideal candidate has strong team leadership, a passion for service, and a solid background in food safety. Experience with HACCP is desirable. This role offers growth within our busy convenience store setting.

Qualifications

• Strong customer service orientation with a focus on guest satisfaction.
• Proven ability to lead and develop a team in a fast-paced environment.
• Good understanding of HACCP and food safety standards.
• Attention to detail and proactive problem solving.

Responsibilities

• Lead the team while maintaining the highest levels of Quality, Service and Cleanliness.
• Introduce new ideas to increase sales and uphold standards.
• Create a positive working environment and motivate staff.
• Roster shifts and manage day-to-day departmental operations.
• Ensure HACCP documentation is up to date and audit-ready.

Skills

People management

Customer service

Team leadership

Food safety

Job description

We are seeking an energetic and innovative Food and Beverage Supervisors for Junction 14 Mayfield, Monasterevin, Co. Kildare.

Junction 14 Mayfield prides itself on creating an excellent customer experience with its positive team and working environment. This award winning busy convenience store is fast paced with a high volume of passing trade.

Employee Benefits

• 60% Staff Discount
• Employee Rewards Scheme
• Peer Awards Scheme
• Employee Referral Scheme
• Free On-site staff parking
• Excellent Career Progression Opportunities
• Bike to Work Scheme

The successful candidate will possess

Customer Focus - you are aware that the customer comes first. You have a passion for delivering excellent levels of service to please our visitors! If a customer has a concern, you know how to deal with and resolve it.

Personal Drive - you don't need to be told what to do. You know what is required to succeed and you go about doing it. You go about your work confidently and with great attention to detail!

Integrity - honesty is the best policy when it comes to team work, and you respect everyone who you come into contact with.

Teamwork - you get on great working in a team. You know when you are required to lead and follow.

Food knowledge - this is desirable, but not essential.

Key Responsibilities as a Supervisor

• Lead the team while ensuring the department maintains the highest levels of Quality, Service and Cleanliness.
• Continuously bringing forth new ideas to increase sales and standards of the departments.
• Create a positive working environment within the team.
• Roster shifts and take overall responsibility for the operational running of the department.
• Achieve all KPI's and targets set by the Management. Ensure all HACCP documentation is up to date. Excel through annual health and safety audits.
• To ensure that all complaints are dealt with immediately, promptly and efficiently.

Are you the ideal candidate

Are you a strong leader with excellent skills in Food Retail and Sales.

Do you have a track record of leading, motivating and developing a team.

Do you have at least 1 years-experience in a Supervisor/Team Leader position.

Do you have excellent knowledge regarding HACCP and food safety.