Strategic Commercial Leader - Ireland

covetrus; Limerick; On-site; EUR 120,000 - 160,000; Full time

Job summary

Covetrus Ireland is seeking a strategic and hands-on Commercial Director to lead our commercial organisation and drive sustainable business growth.

This role directly leads the Sales and Customer Service (Inside Sales) functions and owns all vendor and supplier relationships on behalf of Covetrus Ireland. You will partner with Operations, Finance and Purchasing to ensure end-to-end operational excellence across the Irish market.

Qualifications

• Proven track record in a senior commercial leadership role, ideally within distribution, veterinary, healthcare, or a related B2B sector.
• Demonstrated experience directly managing both field sales and customer service/inside sales teams.
• Strong track record of vendor/supplier negotiation and relationship management at a commercial level.
• Commercially numerate, with experience owning P&L, margin, and growth targets.
• Ability to operate effectively cross-functionally with Operations, Finance, and Purchasing.
• Excellent stakeholder management, negotiation, and communication skills.
• Full clean driving licence and willingness to travel across Ireland as required.

Responsibilities

• Directly manage the Field Sales team, setting targets, territories, and performance standards.
• Own the sales pipeline and forecasting process, and hold the team accountable to revenue, margin, and growth targets.
• Coach, develop, and performance-manage Sales team members, building capability and succession within the team.
• Identify and convert new business opportunities across distribution, technology, and equipment categories.
• Directly manage the Customer Service (Inside Sales) team, ensuring order accuracy, responsiveness, and service levels meet agreed KPIs.
• Drive a proactive, sales-oriented culture within Inside Sales, converting inbound contact into commercial opportunity where appropriate.
• Resolve escalated customer issues and ensure consistent, high-quality customer experience across all channels.
• Align Inside Sales processes and systems with the wider Field Sales strategy to ensure one commercial voice to the customer.
• Own all commercial vendor relationships for Covetrus Ireland, including trading terms, rebates, promotional funding, and range reviews.
• Negotiate and manage vendor agreements to maximise commercial value while protecting service continuity.
• Act as the primary escalation point for vendor performance issues, working with Purchasing to resolve supply, pricing, or service conflicts.
• Represent Covetrus Ireland in vendor business reviews and joint business planning sessions.
• Partner closely with Operations to ensure order flow, fulfilment, and logistics support commercial commitments made to customers.
• Work with Finance on pricing, margin management, credit control, and commercial reporting to ensure profitable growth.
• Collaborate with Purchasing on stock availability, supplier terms, and range strategy that support commercial priorities.
• Act as a key member of the Ireland leadership team, contributing to broader business planning beyond the commercial function.

Skills

Senior commercial leadership

Field sales leadership

Customer service / inside sales

Vendor negotiation

P&L ownership

Cross-functional collaboration

Stakeholder management

Travel required

Job description

Covetrus Ireland is seeking a strategic and hands-on Commercial Director to lead our commercial organisation and drive sustainable business growth.

This role directly leads the Sales and Customer Service (Inside Sales) functions and owns all vendor and supplier relationships on behalf of Covetrus Ireland. You will partner with Operations, Finance and Purchasing to ensure end-to-end operational excellence across the Irish market.