Store Manager

The Perfume Shop; Newbridge; Presencial; EUR 34 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Base salary

Annual KPI-based bonus

Christmas commission

32 days holiday

Employee discounts

Wagestream access

Pension & health benefits

Career progression

Training & development

Discounts with partners

Resumo da oferta

The Perfume Shop in Ireland is seeking a Store Manager who will take accountability for the store, lead a passionate team, and deliver sales targets while delivering exceptional customer service. You will coach staff, manage rosters, control stock, and ensure security procedures, with a focus on growth, training, and rewards through KPI-based bonuses and a supportive work culture.

This permanent, full-time role offers a base salary of €38,050 plus Christmas commission, 32 days holiday pro rata,

Qualificações

• Experience managing a retail store in a fast-paced environment.
• Proven ability to lead and coach a team.
• Strong customer service focus and goal-driven.
• Strong understanding of KPI, sales, service, and loss prevention.

Responsabilidades

• Lead by example to deliver excellent service to customers and coach your team.
• Deliver store targets and ensure the team knows what to do each shift.
• Review store performance and implement action plans to overcome challenges.
• Open and close the store, following security procedures.
• Prepare and issue staff rotas to cover demand.
• Manage stock to minimise loss and discrepancy.
• Coach and mentor staff with regular 1:1s and recognise achievements.
• Assist in recruiting to build a strong, successful team.

Conhecimentos

Store leadership

Coaching

Customer service

KPI awareness

Team motivation

Descrição da oferta de emprego

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.

The Role

Are you looking to take accountability for a store, and be rewarded for it?

Are you passionate about perfume, and love people?

Do you want to be part of a supportive team, and thrive in a fast-paced environment?

Contracted Hours: 37.5

Contract Type: Permanent

Pay Rate: €38050.00

With a Talent, Passion And Spark, You Will

• Have a passion for all things selling and customers; leading by example, providing fantastic service to all your customers, and coaching your team to do the same
• Be responsible for delivering the store’s daily, weekly and yearly targets, and ensuring your team know what they need to do each shift to deliver what’s required
• Review store performance and action plans – feeding back any challenges
• Utilising your key holders, ensure your store is opened and closed at the correct times, adhering to all security procedures
• Prepare and issue store rotas
• Be responsible for the stock inventory, ensuring actions are implemented to minimise stock loss
• Be passionate about coaching and mentoring staff; setting them up for success by conducting regular 1:1’s, monitoring performance, and recognising achievements
• You look for talent, passion, and spark when recruiting for your store, recognising that a great team are key to store performance

What You Will Bring

We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!

It really helps if

• Have a Talent for management, from your previous experience as an assistant/store manager in a fast paced environment
• Have a Passion for teamwork, knowing how to coach and develop your team to deliver high standards and results
• Have the Spark to think and act strategically, enjoying the ‘hands on’ day to day running of your store
• Enjoy providing exceptional customer service to your customers
• Are an expert in understanding KPI’s; sales, service, profit & loss
• Have a commercial mindset, understanding the daily operational running of a store
• Can be flexible with your work patterns

What You Will Get

• A fantastic base salary
• Annual KPI based bonus
• We pay commission at Christmas based on store sales and the number of hours worked
• 32 days holiday (pro rata depending on contract hours)
• You’re a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
• Additional discounts with our AS Watson partners including Superdrug and 3 mobile
• The opportunity to win some great prizes and incentives based on personal, team and store performance
• Continuous learning and training to ensure you are always developing·
• Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
• Pension, health and wellbeing benefits, + more!

We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally.

We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

The Perfume Shop is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.