Store Lead - Customer Experience & Operations

Intersport Elverys; Mullingar; On-site; EUR 21,000 - 28,000; Full time

Benefits offered by this job

Employee in-store discount

Training & development (Online courses

Service awards

Employee assistance programme

Sick pay & parental top-up

Employee referral programme

Life milestones acknowledgement

Job summary

Intersport Elverys is seeking a Sales Assistant to join our busy Mullingar store. You will support the management team with daily operations and ensure the store runs smoothly in their absence.

If you are passionate about sport and delivering a memorable customer experience, this role offers progression for an experienced sales professional. Candidates must be fully flexible for midweek and weekend shifts, including Sundays.

Qualifications

• Minimum of two years retail experience.
• Warm, friendly and engaging personality.
• Great communication skills – outgoing, energetic, and focused on delivering a great customer experience.
• Strong product knowledge.
• Experience in Visual Merchandising desirable.
• Ability to manage workload and delegate tasks.
• Trustworthy and honest.
• Proficient in Excel, Word, and email.
• Available to work and provide adequate cover at least one Sunday in four.
• Initiative to undertake additional tasks as required.

Responsibilities

• Assist management with daily store operations in their absence.
• Open/close store, end-of-day recovery, deliveries, stock management, and cashing up at the end of the day.
• Assign tasks to staff and ensure procedures are followed.
• Ensure every customer receives a personal and positive service experience.
• Know our product catalogue and current promotions.
• Engage with customers to offer the best products for their needs and boost sales.
• Lead by example in visual merchandising standards in-store.
• Use store tools such as Assisted Selling, Safesize, e-receipts, radio systems.
• Coordinate and forward cash, stock, and reports to the relevant personnel when management is absent.
• Responsible for daily deliveries and stock management procedures.
• Ensure end-of-day recovery is completed to company standards.
• Carry out other retail duties such as sales, customer experience, and deliveries.
• Operate till and handle financial transactions.
• Be security conscious to deter theft and protect stock.
• Back-up call out in the absence of store management during alarms.
• Pursue personal development and training as required.
• Carry out other duties as needed.

Skills

Retail experience

Customer service

Product knowledge

Visual Merchandising

Workload management

Trustworthy

MS Office (Excel/Word)

Sunday availability

Tools

Excel

Word

Email

Job description

Intersport Elverys is seeking a Sales Assistant to join our busy Mullingar store. You will support the management team with daily operations and ensure the store runs smoothly in their absence.

If you are passionate about sport and delivering a memorable customer experience, this role offers progression for an experienced sales professional. Candidates must be fully flexible for midweek and weekend shifts, including Sundays.