Retail Assistant Manager: Ops, People & Experience

Intersport Elverys; Connacht; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Employee in-store discount

Learning Development

Service Awards

Employee Assistance Programme

Sick Pay/Maternity Top Up

Job summary

Intersport Elverys in Ireland seeks an Assistant Manager to support store operations and sales performance across our retail network. You will deputise for the Store Manager and drive guest experience, manage stock, visuals and staff performance, ensuring safety and compliance while working to achieve KPIs in a fast-paced environment.

This role offers the opportunity to develop leadership skills and contribute to a team focused on delivering outstanding customer service.

Qualifications

• 2/3 years retail management experience.
• Excellent interpersonal, communication, people management and leadership skills.
• Experience in Visual Merchandising desirable.
• Passionate about delivering excellent customer experience and how it drives sales.
• Proficient IT knowledge including Excel, Email, SAP.
• 3rd Level Business/Retail Management Qualification beneficial but not essential.

Responsibilities

• Deputise for the Store Manager as required.
• Support day-to-day store operations, including sales, staff, customer experience, security, health & safety, stock and resources management.
• Meet and exceed store targets and KPIs.
• Assist in managing cash, wage costs, budgets and systems administration (TMS, SAP).
• Drive excellent Visual Merchandising in store to engage and educate the consumer.
• Recruit, train, coach and manage staff in line with company policies.
• Handle absence management including back to work interviews.
• Take responsibility for specific areas of activity as assigned by the Store Manager.
• Ensure staff are assigned to key service areas with daily tasks.
• Be security conscious and protect stock; follow safety procedures.
• Deliver consistent store standards in line with audit requirements.
• Act as key holder and alarm responder; provide cover for other stores as required.
• Contribute to other duties to ensure successful store operation.

Skills

Interpersonal skills

Leadership

Visual Merchandising

Customer experience

IT literacy (Excel, Email)

Education

3rd Level Business/Retail Management Qualification

Tools

SAP

TMS

Job description

Intersport Elverys in Ireland seeks an Assistant Manager to support store operations and sales performance across our retail network. You will deputise for the Store Manager and drive guest experience, manage stock, visuals and staff performance, ensuring safety and compliance while working to achieve KPIs in a fast-paced environment.

This role offers the opportunity to develop leadership skills and contribute to a team focused on delivering outstanding customer service.