Store Experience Leader

Card Factory; Cork; On-site; EUR 28,000 - 36,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energize our store, support the Store Manager, and ensure customers leave with exactly what they came for and a smile. You will motivate the team, drive commercial success, and lead by example to embody the Card Factory Way.

You will be responsible for day-to-day operations, keeping communication flowing, and creating a positive, inclusive vibe while watching the numbers to keep the store thriving.

Qualifications

• Proven ability to lead by example and inspire a team.
• Strong focus on customer experience and driving sales.
• Excellent communication and listening skills.
• Ability to adapt to changing store needs and schedules.

Responsibilities

• Lead day-to-day store operations and customer interactions.
• Support Store Manager and step in during their absence.
• Drive store initiatives and maintain a positive, inclusive team culture.
• Monitor performance and coach team members to grow their skills.

Skills

Leadership

Customer service

Communication

Team motivation

Adaptability

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energize our store, support the Store Manager, and ensure customers leave with exactly what they came for and a smile. You will motivate the team, drive commercial success, and lead by example to embody the Card Factory Way.

You will be responsible for day-to-day operations, keeping communication flowing, and creating a positive, inclusive vibe while watching the numbers to keep the store thriving.