Specialist, Field Service Engineering

Ciena Corporation; Ireland; On-site; EUR 60,000 - 80,000; Full time

Job summary

A leading technology firm is seeking a Specialist in Field Service Engineering to support subsea network solutions. The role involves implementing technology upgrades, maintaining design documentation, and conducting testing. Suitable candidates will have a bachelor’s degree and 3-5 years of experience in Routing & Switching, with programming skills in Python, C, C++, or JavaScript. Fluency in Spanish or Portuguese is a plus.

Qualifications

• 3-5 years of hands-on experience in Routing & Switching, preferably with optical or subsea network engineering.
• Proven documentation abilities for EMOPs, test plans, and LLDs.
• Fluency in Spanish or Portuguese is a plus.

Responsibilities

• Implement capacity and technology upgrades for in-service customer networks.
• Plan, develop, and execute modernization projects.
• Create and maintain detailed design and test documentation.
• Lead user acceptance testing and software validation.

Skills

Routing & Switching

Python

C

C++

JavaScript

Education

Bachelor’s degree in Electrical Engineering, Optical Engineering, Computer Science, or a related field

Job description

They gather information about your interactions on the site, such as which pages you visit frequently, how long you stay, and the links or buttons you click. They help us record any difficulties you have with the website and help us to evaluate the effectiveness of our advertising. By analyzing this data, we can understand what aspects of our site are effective and identify areas for improvement.* This is a secondary processing purpose.* This is a secondary processing purpose.* This is a primary processing purpose.* This is a secondary processing purpose.Specialist, Field Service Engineering page is loaded## Specialist, Field Service Engineeringlocations: Remote-Ireland: Remote-UK: Remote-Spain: Remote-Francetime type: Full timeposted on: Publié aujourd'huijob requisition id: R029338As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.**How You Will Contribute**As part of Ciena’s Services organization, you will support the design, deployment, and modernization of subsea network solutions for global customers. Reporting to the Manager, Professional Services (Subsea Engineering), you will work closely with cross-functional teams and customers to ensure seamless installation, upgrade, and testing of Ciena systems, both remotely and onsite.You will:* Implement capacity and technology upgrades for in-service customer networks — including channel adds, node insertions, migrations, and hardware/software upgrades.* Plan, develop, and execute modernization projects through Engineering Methods of Procedure (EMOPs), ensuring service continuity.* Create and maintain detailed design and test documentation, including low-level design (LLD), EMOPs, and Acceptance Test Plans (ATPs).* Validate and oversee implementation activities to ensure network stability and design compliance during maintenance windows.* Lead or support user acceptance testing (UAT), software validation, and interoperability testing as part of customer-funded projects.* Develop automation scripts and testing templates; conduct internal and customer workshops to share best practices.**The Must Haves*** Education: Bachelor’s degree in Electrical Engineering, Optical Engineering, Computer Science, or a related technical field.* Experience: 3–5 years of hands-on experience in Routing & Switching, preferably combined with expertise in optical or subsea network engineering.* Technical Skills: Strong programming proficiency in Python, C, C++, or JavaScript, along with experience in Linux environments for simulation and automation.* Documentation Expertise: Proven experience in creating engineering documentation (EMOPs, test plans, LLDs) and executing network upgrades or service migrations.* Soft Skills: Excellent analytical, problem-solving, and communication skills, with the ability to work independently, manage timelines, and collaborate effectively in a global team.* Language Skills: Fluency in Spanish or Portuguese is a plus.**Assets*** Experience with subsea networks or large-scale optical network deployments.* Familiarity with distributed systems and network architecture.* Demonstrated ability to handle maintenance window activities under time pressure.* Strong customer focus with capability to conduct technical workshops or trainings.* Ability to exercise sound judgment, make quick assessments, and resolve complex technical issues.* Self-motivated, flexible, and comfortable working in a fast-paced, collaborative environment.#LI-SG1Join our to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.Ciena is an Equal Opportunity Employer, including disability and protected veteran status.If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.