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Spa Na Mara is seeking a qualified Spa Therapist to deliver bespoke treatments in a luxury spa setting. You will conduct thorough guest consultations, personalize experiences, and maintain impeccable hygiene standards across treatment rooms.
The role emphasises a warm, empathetic approach, ongoing professional development, and strong product knowledge to promote guest well-being and retention.
Job Title: Spa Therapist
Department: Spa & Wellness
Reports To: Spa Manager / Head Therapist
Job Summary:
We are looking for a qualified and passionate Spa Therapist to join our Spa Na Mara team. In this role, you will deliver exceptional professional treatments that promote relaxation, rejuvenation, and holistic well-being. By combining technical expertise with a warm, empathetic approach, you will create memorable, bespoke wellness experiences that keep guests returning.
Core Duties and Responsibilities:
Treatment Delivery: Perform a wide range of high-quality treatments, including deep tissue massage, facials, body wraps, and holistic therapies, adhering strictly to established spa protocols.
Bespoke Consultation: Conduct thorough consultations with guests prior to treatments to understand their medical history, skin type, and specific wellness goals, tailoring the experience accordingly.
Product & Retail Promotion: Educate guests on the benefits of the ingredients used during their treatment and confidently recommend home-care retail products to achieve long-term wellness results.
Sanitation & Room Prep: Maintain impeccable cleanliness and hygiene standards in all treatment rooms. Set up, sanitize, and restock the station between clients to ensure a seamless workflow.
Guest Retention: Build strong, professional relationships with guests to encourage repeat bookings and contribute to the growth of the spa’s loyal clientele.
Professional Development: Participate actively in regular training sessions, staying up-to-date with brand standards, new techniques, and product knowledge.
Requirements and Qualifications:
Certification: Internationally recognized qualification in Massage Therapy and Aesthetics (e.g.,NVQs, CIBTAC, CIDESCO, ITEC, or equivalent national certification).
Experience: Minimum of 1–2 years of experience working as a therapist within a luxury hotel spa, day spa, or high-end salon environment.
Skills: Excellent communication and listening skills, deep knowledge of anatomy and skincare, and strong manual dexterity.
Attributes: A calm, grounded demeanor, strong emotional intelligence, and a genuine passion for the wellness industry.
Flexibility: Willingness to work a flexible schedule, including weekends and public holidays, to accommodate peak guest volumes.