Spa Manager

Great National Ballykisteen Golf Hotel; Munster; Presencial; EUR 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Educational programmes

Career growth & progression

Online training platform

Employee Assistance & Wellbeing

Refer a friend bonus

Employee recognition programme

Social events

Meals on duty

Discount on bar & restaurant food

Friends and family rates

Gym & pool membership

20% spa discount

Bike to work scheme

Xmas savings club

On-site parking

Descripción de la vacante

Great National Ballykisteen Golf Hotel in Limerick Junction, Tipperary, is seeking an experienced Spa Manager to lead day-to-day spa operations and inspire the wellness team. You will focus on delivering exceptional guest experiences and driving revenue growth through premium treatments and service standards.

The ideal candidate will have spa management certification and proven hotel spa experience, strong leadership and budgeting skills, and a passion for wellness.

Formación

• Certification in spa management or related field.
• Proven hotel spa or resort operations experience.
• Strong leadership and revenue-growth mindset.
• Familiarity with spa software and bookings.

Responsabilidades

• Oversee daily spa operations, scheduling, people management and treatments.
• Contribute to profitability via budgeting and revenue-generation initiatives.
• Develop SOPs aligned with company policies and ensure adherence.
• Maintain health, safety, and hygiene protocols.
• Coach and develop the spa team, fostering a positive work environment.
• Exceed guest expectations and build strong client relationships.

Conocimientos

Spa management

Leadership

Guest service

Budgeting

Staff coaching

Educación

Spa management certification

Herramientas

Spa software

Booking systems

Descripción del empleo

Great National Ballykisteen Golf Hotel at Limerick Junction, Tipperary has a fantastic opportunity for an experienced Spa Manager to join their exceptional and expanding team. Dedicated to guest wellness, the ideal candidate will have a strong background in Spa management with responsibility for the day to day Spa operations along with leading the wellness team.

You will be passionate about the guest experience from start to finish with a strong focus on creating unforgettable spa experiences for our valued guests.

We are delighted to announce that we have been awarded Quality Employer Certification by the Irish Hotels Federation! We are proud to be recognised for our commitment to operating as a Quality Employer and supporting the growth and development of our people.

This is a fantastic opportunity for a motivated and experienced Spa professional to progress to the next step of their career in a dynamic and collaborative environment.

Key Responsibilities

• Oversee the day-to-day operations of the spa including scheduling, people management, inventory control whilst upholding the highest standards of guest expectations in service and treatments.
• Contribute to the spa's profitability through strategic planning, budgeting, and revenue generation initiatives.
• Develop S.O.P's in line with the company policies ensuring that all are continuously adhered to.
• Implement and maintain the highest levels of health, safety, hygiene and sanitation protocols in line with health & safety regulations.
• Provide coaching, motivation, and professional development to the spa team, fostering a positive and collaborative work environment.
• Exceed customer expectations and deliver flawless service across all areas.
• Maintain excellent customer relationships and build a rapport with all clientele.

Ideal Candidate

• Certification in Spa management or related field.
• Proven industry experience ideally in a hotel spa or resort setting with a strong knowledge of spa operations, treatments, and guest service best practices.
• A passion for wellness and success in exceeding guest expectations and driving revenue growth.
• Exceptional leadership and communication skills with the ability to inspire, motivate and develop a high-performing team.
• In-depth knowledge of luxury spa treatments, products, and the latest spa and wellness industry trends.
• Strong business acumen with experience in financial management and budgeting.
• Familiarity with spa software and booking systems.
• Ability to thrive in a team-focused, fast-paced environment.

What We Can Offer You

• Attractive weekly pay structure.
• Company funded educational programmes
• Shape your career path with us! Opportunity for internal career growth, progression & promotion with the GN Group nationwide.
• Advanced online training programs through our E-learning personal development platform
• Access to GN Employee Assistance & Digital Wellbeing Program offering comprehensive support for your mental and physical health.
• Recruitment bonus through our GN refer a friend scheme
• Excellent Employee Recognition Programme including employee of the month, long service awards, team recognition days and random treat days
• Employee Social Events to celebrate our team's success together
• Industry leading complimentary meals on duty and barista style coffee
• Attractive 20% Employee discount on bar & restaurant food
• Favourable Friends and Family discounted best available rates in our GN Hotels nationwide.
• Complimentary Gym & Pool Membership: Stay fit and healthy with free access, plus a discounted rate for a family member.
• 20% discount on Spa treatments, including the Floatation Pod.
• Save money and be healthy with our Bike to work scheme
• Xmas savings club
• On site free parking