Spa Attendant

Relais & Châteaux; Kenmare; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Staff discounts at Relais & Châteaux

Free spa/gym facilities

Complimentary meals on duty

On-site parking

Job summary

Park Hotel Kenmare, part of Relais & Châteaux, seeks a Spa Butler to support the Spa & Wellness Department. You will ensure treatment areas are prepared, hygienic, and welcoming for guest appointments, maintaining five-star standards and a calm spa environment.

The role focuses on cleanliness, preparation of hydrotherapy treatments, and assisting therapists to deliver exceptional guest experiences.

Qualifications

• Strong attention to detail and commitment to cleanliness and presentation standards.
• Excellent interpersonal and communication skills.
• Ability to work effectively both independently and as part of a team.
• Good organisational and time-management skills.
• Professional appearance and positive attitude.

Responsibilities

• Maintain exceptional cleanliness, hygiene, and presentation across all spa areas.
• Clean, sanitise, and reset treatment rooms, hydrotherapy facilities, baths, changing areas, and relaxation spaces.
• Prepare and clean specialised bathing treatments including seaweed baths and mineral baths.
• Ensure all surfaces, fixtures, furnishings and spa equipment meet five-star luxury standards.
• Assist Spa Therapists and Spa Management with operational setup and daily tasks.

Skills

Attention to detail

Interpersonal skills

Teamwork

Time management

Professional appearance

Job description

Park Hotel Kenmare is one of Ireland’s most distinguished and exciting luxury destinations. Nestled along the shores of Kenmare Bay, Park Hotel Kenmare offers timeless luxury, warm Irish hospitality, and exceptional personalised service. As a proud member of Relais & Châteaux and holder of two Michelin Keys, the hotel is internationally recognised for its refined elegance, culinary excellence, and commitment to creating unforgettable guest experiences. With a proud heritage dating back to 1897, the hotel blends historic charm with contemporary comfort, welcoming discerning guests from around the world seeking tranquillity, authenticity, and understated luxury.

Position Summary

The Spa Butler is responsible for supporting the daily operation of the Spa & Wellness Department through the preparation, presentation, cleanliness, and maintenance of treatment areas and specialised wellness experiences. The role ensures all spa facilities, treatment rooms, and hydrotherapy services, including seaweed baths and other bespoke bathing treatments — are prepared and maintained to the highest operational, hygiene, and guest service standards. The Spa Butler plays a key role in delivering an exceptional guest experience by ensuring all treatment environments are welcoming, safe, hygienic, and fully prepared in advance of guest appointments.

The Spa Butler plays an important role in the guest journey, ensuring all treatment environments are welcoming, safe, hygienic and fully prepared in advance of guest appointments.

Key Duties and Responsibilities

Cleaning & Hygiene Standards

• Maintain exceptional standards of cleanliness, hygiene, and presentation throughout all spa and wellness areas.
• Clean, sanitise, and reset treatment rooms, hydrotherapy facilities, baths, changing areas, relaxation spaces, and equipment following each guest use.
• Prepare and clean specialised bathing treatments including seaweed baths, mineral baths, and therapeutic soaks in accordance with established spa procedures.
• Ensure all surfaces, fixtures, furnishings, and spa equipment are maintained to five-star luxury standards at all times.
• Conduct regular checks of treatment and guest areas to ensure immaculate presentation throughout the day.
• Adhere strictly to all hygiene, infection control, and health & safety procedures.
• Safely handle spa products, cleaning chemicals, linens, and operational equipment in line with company standards.
• Promptly report maintenance issues, equipment faults, or presentation concerns to Spa Management.

Guest Service

• Provide a professional, courteous, and discreet service to all guests at all times.
• Escort guests where required and assist in maintaining a calm and relaxing spa environment.
• Respond promptly and professionally to guest requests and operational needs.
• Be familiar with the spa experiences and facilities, along with their general benefits, to confidently answer guest questions and support the overall guest experience.
• Maintain confidentiality and professionalism in all guest interactions.

Spa Preparation & Treatment Support

• Prepare hydrotherapy areas and specialised bathing treatments in accordance with established spa procedures and standards.
• Prepare and manage seaweed baths, mineral baths, therapeutic soaks, and related wellness treatments.
• Ensure all treatment equipment, linens, robes, towels, and guest amenities are fully stocked and presented to luxury hospitality standards.
• Assist Spa Therapists and Spa Management with operational setup requirements throughout the day.
• Maintain ambient standards within treatment and relaxation areas including cleanliness, presentation, lighting, temperature, and organisation.

Operational Responsibilities

• Monitor stock levels of spa supplies and notify management of replenishment requirements.
• Assist with laundry handling and linen management.
• Support the wider Spa & Wellness team during busy operational periods.
• Participate in departmental training and ongoing service improvement initiatives.

Skills, Knowledge & Experience

• Strong attention to detail and commitment to cleanliness and presentation standards.
• Excellent interpersonal and communication skills.
• Ability to work effectively both independently and as part of a team.
• Good organisational and time-management skills.
• Professional appearance and positive attitude.

Some Of Our Benefits:

• Competitive & generousrate of pay.
• Discounted rates on rooms at Park Hotel Kenmare and other Relais & Châteaux properties.
• 50% off Food and Beverages/ 30% off spa treatments & 20% off spa products.
• Free use of spa/ gymfacilities.
• Excellent Training and Personal development.
• Complimentary healthy meals whilst on duty.
• Complimentary on-site parking.