Software Engineer

DigitalWell; Munster; Hybrid; EUR 65,000 - 95,000; Full time

Job summary

DigitalWell is seeking a Software Engineer to join our team, focusing on web-based services in AWS and MS Azure. You will leverage AI, ML, and automation to support our Intelligent Voice Network and CX technology clients, delivering secure, scalable cloud solutions.

The role is hybrid with a minimum of two days per week in our Limerick office, collaborating with product, support, and client stakeholders to translate requirements into technical solutions and maintain reliable deployments.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Technology or related field.
• Minimum of 3 years professional software engineering experience.
• AWS certifications such as Cloud Practitioner or Developer – Associate are desirable.

Responsibilities

• Design, build, and maintain integrations between internal and external systems.
• Develop and support full-stack applications (React/Next.js frontend, .NET Core backend).
• Build event-driven, serverless solutions using AWS services.
• Support and evolve customer-facing applications.
• Collaborate with cross-functional teams to gather requirements and deliver integration solutions.
• Manage deployments via CI/CD pipelines, ensuring reliable releases.
• Troubleshoot and support production systems.
• Participate in code reviews, architecture discussions, and technical documentation.

Skills

Full-Stack

AWS Cloud

Event-Driven

System Integration

AI/ML

PostgreSQL

CI/CD

Production Support

Cross-Functional

Technical Communication

Adaptability

Education

Bachelor's degree in CS/SE/IT

Tools

React.js/Next.js

.NET Core/C#

Job description

About DigitalWell:

DigitalWell is an award-winning technology company specialising in cloud communications, customer experience, and AI-driven solutions. We help organisations transform the way they communicate, collaborate, and serve their customers through innovative, secure, and scalable technologies that deliver real business impact.

Our people are at the heart of our success, and our values are fundamental to who we are and how we work. We are passionate about what we do, we work hard to achieve success, we treat everyone with respect, and we always deliver for our customers. These values guide our decisions, shape our culture, and inspire us to go above and beyond every day.

As a growing and ambitious organisation, we foster a collaborative and supportive environment where people are empowered to learn, develop, and make a meaningful impact. We're proud of the culture we've built and the difference we make for our customers, partners, and each other.

Role Summary:

DigitalWell is seeking a Software Engineer to join our Team. This role will be centred around developing web-based services and applications in AWS & MS Azure. In many instances you will be leveraging AI, ML and automation technologies to support services we offer our clients on our Intelligent Voice Network. You will also support our CX Technology Clients using similar technologies and principles in the delivery of superior CX & employee experiences with increased efficiency and simplicity.

This role will be Hybrid. With a minimum 2 days per week in person in our Limerick Office.

Some responsibilities will include:

• Design, build, and maintain integrations between internal and external systems
• Develop and support full-stack applications (React/Next.js frontend, .NET Core backend)
• Build event-driven, serverless solutions using AWS services
• Support and evolve customer-facing applicationsli>
• Collaborate with cross-functional teams (product, support, clients) to gather requirements and deliver integration solutions
• Manage deployments via CI/CD pipelines, ensuring reliable and repeatable releases
• Troubleshoot and support production systems
• Participate in code reviews, architecture discussions, and technical documentation

Requirements:

Experience, Education & Qualifications:

• Minimum of 3 years professional software engineering experience required
• Degree in Computer Science, Software Engineering, Information Technology or a related discipline
• Ideally is certified in the below or working toward completion:
• AWS Certified Cloud Practitioner
• AWS Certified AI Practitioner
• AWS Certified Developer – Associate
• AWS Certified Solutions Architect – Associate
• AWS Certified Machine Learning – Specialty

Skills:

• Full-Stack Software Engineering – Proficient across the stack, with hands-on experience in React.js/Next.js front-end development and .NET Core/C# back-end development.
• Cloud Architecture (AWS) – Practical experience designing and building solutions using AWS services such as Lambda, DynamoDB, API Gateway, ECS, SQS, and EventBridge.
• Event-Driven & Serverless Design – Ability to architect and implement event-driven, serverless systems that are scalable, resilient, and loosely coupled.
• Systems Integration – Skilled at designing, building, and maintaining integrations between internal and external/third-party systems, including API design and data exchange patterns.
• AI/ML & Intelligent Automation – Working knowledge of AWS AI/ML services (e.g. SageMaker, Comprehend, Transcribe, Textract, Bedrock, Personalize, Pinpoint) and the ability to apply them to real business use cases such as document processing, personalization, and customer messaging.
• Database & Data Management – Competence in relational database design and management (PostgreSQL), including query optimisation and data integrity practices.
• DevOps & Release Management – Experience building and maintaining CI/CD pipelines, ensuring reliable, repeatable, and low-risk deployments.
• Production Support & Troubleshooting – Strong diagnostic skills, with the ability to identify, triage, and resolve issues in live production systems under time pressure.
• Cross-Functional Collaboration – Comfortable working closely with product, support, and client stakeholders to gather requirements and translate them into technical solutions.
• Technical Communication & Documentation – Able to contribute effectively to code reviews, architecture discussions, and clear, maintainable technical documentation.
• Adaptability & Continuous Learning – Willingness to pick up adjacent technologies (e.g. Genesys Cloud) and stay current with evolving cloud and AI capabilities relevant to the platform.

Key Competencies:

• Solution Design & Architecture
• Problem solving & Analytical Thinking
• Collaboration & Stakeholder Management
• Continuous Learning
• Customer Focus
• Innovation & Continuous Improvement
• Communication & Influencing Skills