Small Enterprise Commercial Account Executive

Howden; Carlow; Hybrid; EUR 40,000 - 60,000; Full time

Job summary

Howden Ireland, part of the global Howden group, is hiring a Commercial Account Executive for the Small Enterprise Team. You will manage a portfolio of SME clients, oversee policy renewals and tailor insurance solutions to meet client needs while driving growth.

You will nurture relationships, negotiate terms, and collaborate with internal teams to deliver excellent service and achieve renewal and new business targets.

Qualifications

• Minimum APA Commercial or Grandfathered Commercial with CPD.
• Proven track record managing a portfolio of clients with policy renewals.
• Skilled in negotiating terms to benefit both clients and company.
• Ability to build and maintain strong client relationships for retention.
• Full clean driving licence.

Responsibilities

• Manage a high volume of Small Enterprise Commercial clients.
• Maintain and strengthen relationships with existing clients to foster loyalty.
• Oversee renewal process for Small Enterprise policies and negotiate terms.
• Evaluate clients’ risk profiles and advise on suitable insurance products.
• Provide excellent service by addressing inquiries and resolving issues promptly.
• Ensure New Business/Renewal targets are achieved.
• Implement company compliance and renewal procedures.
• Stay up-to-date with market practice and product availability and feedback to management.

Skills

Portfolio management

Client renewals

Negotiation

Relationship building

Driving licence

Education

APA Commercial CPD

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Based in any of our offices, Howden Ireland are delighted to have a vacancy as an Account Executive for the Small Enterprise Team, Commercial book of business.

About the role:

Reporting to the Team Leader the successful Small Enterprise Commercial Account Executive will primarily focus on managing policy renewals, ensuring client retention and satisfaction by providing tailored insurance solutions.

Additionally, they will identify and secure new business opportunities when available to expand the client base. This role requires strong relationship management, negotiation, and sales skills to optimise client portfolios and drive business growth.

Key Responsibilities:

• Manage a high volume of Small Enterprise Commercial clients
• Maintain and strengthen relationships with existing clients, ensuring their needs are met and fostering long-term loyalty.
• Oversee the renewal process for Small Enterprise insurance policies, including reviewing terms, negotiating renewals, and ensuring timely completion.
• Evaluate clients’ risk profiles and provide expert advice on suitable insurance products and coverage options.
• Provide exceptional service by addressing client inquiries, resolving issues promptly, and ensuring a high level of client satisfaction.
• Ensure New Business/Renewal targets are achieved.
• Implement Company’s Compliance and office procedures including New Business Development and Renewal Procedures document.
• Ensure that you are up-to-date with market practice and product availability, giving feedback to Management in relation to market issues, including pricing, service levels and product development.
• Where required, work with other teams within the Group to facilitate training, product development and to promote operational efficiencies.
• Adhere to Compliance as outlined in Handbook and Procedures Manual.

About You:

• Minimum APA Commercial or Grandfathered Commercial with proof of up-to-date CPD.
• Proven track record of managing a portfolio of clients, particularly handling policy renewals and addressing client inquiries.
• Proficient in negotiating terms and conditions to achieve favourable outcomes for both clients and the company.
• Ability to build and maintain strong relationships with clients to ensure high levels of satisfaction and retention.
• Full clean driving licence.

About Howden Ireland:

Howden Ireland is part of Howden, the global insurance intermediary group, and has over 600 employees across 28 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ.

For more information, please visit About Us | Howden Ireland (howdengroup.com)

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.

Permanent