Shift Leader: Own Ops, Motivate Team, Elevate Service

KFC UK&I; Leinster; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly BONUS

Extra holiday

Free chicken & chips every shift

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC UK&I is seeking a hands-on supervisor to support the team and take charge of day-to-day operations, driving performance while ensuring a welcoming guest experience. You will own the operations, atmosphere, and guest experience, helping everything run smoothly and creating a place where guests and the team feel at home.

You will lead by example, train and motivate your crew, manage shifts and stock, and ensure smooth operations so guests feel at home.

Qualifications

• Experience leading a team in a fast-paced hospitality setting.
• Ability to train and motivate staff.
• Strong focus on guest experience and compliance.

Responsibilities

• Lead and support restaurant operations, driving performance and hit goals while maintaining a welcoming atmosphere.
• Train, coach and motivate your crew to exceed standards and deliver great guest experiences.
• Own shift accountability: manage rosters, stock, and day-to-day admin to keep the business running smoothly.
• Ensure every guest feels valued by delivering consistent, friendly, and efficient service.

Skills

Leadership

Coaching

Guest service

Job description

KFC UK&I is seeking a hands-on supervisor to support the team and take charge of day-to-day operations, driving performance while ensuring a welcoming guest experience. You will own the operations, atmosphere, and guest experience, helping everything run smoothly and creating a place where guests and the team feel at home.

You will lead by example, train and motivate your crew, manage shifts and stock, and ensure smooth operations so guests feel at home.