Service Manager - Nursing

Rezoomo; Leinster; On-site; EUR 91,000 - 100,000; Full time

Benefits offered by this job

Premium Payments (Frontline staff)

Sick Pay Scheme

Paid Maternity Leave

Pension

Cycle to Work Scheme

Employee Assistance Programme

Training / CPD

Job summary

St. Michael’s House is seeking two Service Managers for Service Area 4, Nursing (SA4). The roles are senior leadership positions reporting to the Director of Nursing, based at Ballymun, offering 35 hours per week and permanent contracts.

You will lead nursing and multidisciplinary teams, ensure safe, high‑quality, person‑centred services, and drive governance, development and improvement across the service area in line with HIQA and HSE requirements.

Qualifications

• Substantial operational management experience within a health or social care setting.
• A Level 8 professional qualification in Health and Social Care or Nursing.
• Full driving license and access to own transport.

Responsibilities

• Leadership of nursing and multidisciplinary teams within SA4.
• Ensure delivery of safe, high-quality, person-centred services.
• Provide governance, financial oversight and workforce management.
• Drive service development, improvement and transformation initiatives.
• Ensure compliance with HIQA standards, legislation and HSE policies.
• Collaborate with internal and external stakeholders to achieve positive outcomes.

Skills

Operational management

Level 8 qualification

Driver's license

Education

Level 8 degree in Health/Social Care or Nursing

Postgraduate qualification (Level 9+)

60 credits in recognised management qualification OR 10+ years management experience

Tools

Microsoft Office

SharePoint

Databases

Job description

St. Michael’s House provides a comprehensive range of services and supports to men, women, and children with disabilities and their families in 170 locations in the greater Dublin Area. It supports 1,953 people and this has an impact on thousands of family members. St. Michael’s House is a company funded by the Health Service Executive (HSE), TUSLAand the Department of Education and Skills. (Figures from 1st May 2021).St. Michael’s House supports include;Residential supports and Independent

St. Michael’s House provides a comprehensive range of services and supports to men, women, and children with disabilities and their families in 170 locations in the greater Dublin Area. It supports 1,953 people and this has an impact on thousands of family members. St. Michael’s House is a company funded by the Health Service Executive (HSE), TUSLAand the Department of Education and Skills. (Figures from 1st May 2021).St. Michael’s House supports include;Residential supports and Independent Show more

Skills and attributes

• Substantial operational management experience within a health or social care setting
• Have a relevant Level 8 professional qualification in a Health and Social Care profession or Nursing
• A full drivers license and access to own transport

Description

SERVICE MANAGER Full Time Permanent

St. Michael’s House is seeking to appoint two Service Managers for Service Area 4, Nursing (SA4). The Service Manager will hold a senior leadership and management role with responsibility and accountability for the operational management and delivery of high-quality, person-centred services within their area of responsibility.

The Role

2 Full-Time Service Manager Positions (Permanent)
35 hours per week

Reporting to: Director of Nursing

Location: St. Michael’s House, Ballymun

The Service Manager will have operational responsibility for Service Area 4 (SA4), a nurse-led residential service houses supporting adults with intellectual disabilities.

This is a key senior leadership role with responsibility for ensuring the delivery of safe, high-quality and person-centred services, while providing effective leadership to nursing and multidisciplinary teams across the service area.

The successful candidates will work closely with the Director of Nursing and wider multidisciplinary and management teams to provide robust operational oversight, support service development and improvement, promote effective governance, and ensure services are delivered in line with relevant regulatory, legislative and organisational requirements.

This is an exciting opportunity for an experienced health or social care professional to contribute to the strategic development, quality improvement and continued evolution of SA4, while ensuring that the people remain central of service delivery.

The post holder will be accountable for service performance, governance, financial oversight and workforce management, ensuring that services are delivered in line with HIQA standards, relevant legislation, HSE requirements and organisational policies.

The role operates as a Person Participating in Management (PPIM) under the Health Act 2007 Regulations and will support the implementation of relevant national policy and standards.

While accountable for a defined service cluster, the Service Manager will be an active member of the wider management structures, contributing to collective leadership, strategic planning and the coordinated delivery of integrated services across the organisation. Flexibility to work across Service Directorates may be required in response to organisational need.

The successful applicants will have a proven record of experience at senior management level and will demonstrate experience of:

• Leading significant performance management programmes and achieving measurable improvements in service performance.
• Leading major organisational change, transformation and service improvement initiatives.
• Developing and implementing innovative approaches to service delivery.
• Managing resources effectively and delivering service improvements within budget.
• Providing strong governance and ensuring compliance with relevant regulatory and legislative requirements.
• Leading, developing and supporting nursing and multidisciplinary teams within a complex and diverse organisation.
• Working collaboratively with internal and external stakeholders to achieve positive outcomes for people supported.
• Promoting a culture of continuous improvement, quality, safety and person-centred practice.

Please refer to the Job Specification booklet attached for more details.

Benefits of working in St Michael's House

• Premium Payments (Frontline staff)
• Sick Pay Scheme
• Paid Maternity Leave
• Pension
• Cycle to Work Scheme
• Employee Assistance Programme
• Training / CPD

Qualifications:

• A relevant Level 8 professional qualification in a Health and Social Care profession or Nursing and, where appropriate, current statutory or professional registration.
• A minimum of 60 credits in a recognised management qualification OR a minimum of 10 years’ relevant management experience.
• Postgraduate qualification in a relevant health, management or business discipline at Level 9 or equivalent.

Experience:

• A minimum of five years’ post-qualification experience, of which at least three years must be in the specialty area of intellectual disability at management level.
• Have substantial operational management experience within a health or social care setting.
• Demonstrate a significant track record of leading service improvement, change or transformation initiatives.
• Experience of managing and influencing multiple internal and external stakeholders relevant to the role.
• Demonstrable evidence of continuing professional development (CPD) and maintenance of an appropriate professional portfolio.
• Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office.
• Demonstrable managerial, operational and administrative capacity to properly discharge the functions of the post.
• Proficiency in Microsoft Office applications, including Word, Excel and Outlook, together with experience of databases, SharePoint portals, internet and web-based applications.
• The post holder must have access to their own transport.
• Experience in a comparable senior management role within the Health Service or a similar health or social care setting.
• Experience working within a HIQA and regulatory environment.
• Experience as a budget holder, with responsibility for financial management and resource allocation.

Salary/pay scale : Successful candidates will be paid in line with the June 2026 HSE revised consolidated Community Healthcare Network Manager pay scale (€90,977 - €100,131) per annum based on working a 35 hour week).

Should you have no prior public sector experience you will be placed on point 1 of the pay-scale above

St. Michael’s House is an equal opportunities employer.

St Michaels House is an Equal Opportunity Employer