Service Coordinator

Irish Wheelchair Association

Drogheda

On-site

EUR 50,000 - 60,000

Full time

3 days ago

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Benefits offered by this job

Vouched expenses and mileage

Training & development opportunities

25 days annual leave

Pension scheme available

Employee Assistance Service

Job summary

Irish Wheelchair Association is seeking a Service Coordinator in Drogheda to lead and develop our Community Centre services for people with physical and sensory disability. You will drive person-centered programs and collaborate with the HSE, local authorities and community groups to promote participation and independence.

The role requires a degree (QQI Level 8 or equivalent) and at least 5 years of people management experience in disability services or similar.

Qualifications

Degree at QQI Level 8 or professional qualification in one of the listed disciplines; essential.
Minimum of 5 years of people management experience, ideally within disability services or similar.

Responsibilities

Implement the service models in the Community Centre services.
Support the implementation of person-centered processes within the Community Centre services.
Develop and implement new programmes/services to support participation and independence in the community.
Conduct needs and risk assessments in partnership with people using the service.
Plan, monitor and review services based on identified needs and service plans.
Manage and lead staff to enable team development and meet IWA standards.
Oversee training and development of staff, volunteers and members.
Maximise utilisation of budgets and manage buildings and transport resources.
Ensure services align with IWA Standards of Practice and safeguard policies.
Build relationships with statutory and voluntary agencies.
Recruit and manage volunteers where appropriate.
Promote capacity building and positive awareness of disability in the community.
Safeguard children and adults from abuse, adhering to safeguarding policies.

Skills

Communication

Creativity

Problem solving

Decision making

Negotiation

Influencing

Disability sector experience

Microsoft Office

Databases

Driving license

Education

QQI Level 8 or professional qualification in Applied Social Studies/Registered Nurse/Social Worker/Community Work and/or General Management

Job description

Service Coordinator

Drogheda

Ranked 2nd in The Irish Independent “Ireland's Best Employer 2025” list

IWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environment

The overall purpose of this role is to manage and develop IWA’s Community Centre services for people with physical and sensory disability and develop a range of new services in the area. To ensure the long-term integration of people with physical disability into all aspects of Irish society through the appropriate use of a person-centered approach. For the successful implementation of this role there are several key relationships, which should be fostered and developed. Internally there will be a high level of interaction with associated IWA staff, members and volunteers. Externally a high level of promotional contact will need to be established and developed with the HSE, local authorities, community groups and any other relevant statutory or voluntary agencies.

Main Duties and Responsibilities

Implement the service models in the Community Centre services
Support the implementation of person-centered processes within the Community Centre services
Implement and develop, in consultation with members a range of new programmes/services that support participation and independence in the community meeting current and unmet needs
Conduct needs assessments, risk assessments and training needs analysis in partnership with people using the service.
Plan, monitor and review services through identified needs and develop the strengths of these programmes within the confines of service plans.
Manage and lead the staff in a manner that facilitates team building and supports the development of staff to meet the standards required by the Association.
Manage the training and development of staff volunteers and members, which will result in the enhancement of services delivered by the Association.
Effectively manage and maximise the utilisation of budgets.
Effectively manage the buildings and transport resources attached to the services
Ensure services provided are in keeping with IWA Standards of Practice.
Develop and foster working relationships and communications with both statutory and voluntary agencies.
Recruit and manage volunteers to assist with services, where appropriate.
Ensure services provided are in keeping with IWA Standards of Practice.
Build on the capacity of people using the service, to play a full and active part in project activities.
Promote positive awareness of disability in the community.
Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA’s Safeguarding Policies and Procedures are adhered to.
Ensure compliance with IWA's Parent and Ancillary Safety Statements and any legislative duties set out in current Health and Safety and Fire Safety Legislation
Any other duties as assigned to you from time to time

PERSON SPECIFICATION

Training, Experience and Qualifications

A degree at QQI Level 8 or professional qualification in one of the following disciplines: Applied Social Studies/Registered Nurse/ Social Worker / Community Work, and/or General Management is essential
A minimum of 5 years of people management experience is essential, including previous experience of working within the disability sector or similar services

Knowledge and Skills

Computer literate including use of databases and Microsoft Office suite is essential
A full driving license and own car are essential
Strong communication, creativity, problem solving and decision-making skills
Excellent negotiation and influencing skills
Experience of working with people with disabilities or a marginalised group

Behaviours