Service Coordinator

Irish Wheelchair Association (IWA)

Ballycanew

On-site

EUR 50,000 - 60,000

Full time

4 days ago

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Benefits offered by this job

25 days annual leave

Pension Health Plans

Employee Assistance Service

Training development opportunities

Vouched expenses and mileage

Job summary

Irish Wheelchair Association (IWA) in Ballycanew, County Wicklow, seeks a Service Coordinator to develop and manage Community Centre services for people with physical and sensory disabilities, promoting participation and independence through a person-centered approach.

The role requires implementing service models, leading staff, planning new programmes, and collaborating with partners to meet needs while ensuring IWA standards and safeguarding compliance.

Qualifications

A QQI Level 8 degree or professional qualification in Applied Social Studies/Registered Nurse/Social Worker/Community Work and/or General Management is essential.
Several years of people management experience are essential, including experience in the disability sector or similar services.

Responsibilities

Implement the service models in the Community Centre services.
Support the implementation of person-centered processes within the Community Centre services.
Implement and develop, in consultation with members, a range of new programmes/services that support participation and independence in the community meeting current and unmet needs.
Conduct needs assessments, risk assessments and training needs analysis in partnership with people using the service.
Plan, monitor and review services through identified needs and develop the strengths of these programmes within the confines of service plans.
Manage and lead the staff in a manner that facilitates team building and supports the development of staff to meet the standards required by the Association.

Skills

Leadership

Strategic thinking

Critical analysis decision making

Communicating influencing

Motivating, developing empowering

Adaptability, drive resilience

Education

QQI Level 8 degree or professional qualification in Applied Social Studies/Registered Nurse/Social Worker/Community Work and/or General Management

Tools

Full driving license

Own car

Job description

Service Coordinator

Ballycanew

Ranked 2nd in The Irish Independent “Ireland's Best Employer 2025” list

IWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environment

The purpose of this role is to manage and develop IWA’s Community Centre services for people with physical and sensory disability and develop a range of new services in the area. To ensure the long-term integration of people with physical disability into all aspects of Irish society through the appropriate use of a person-centered approach. For the successful implementation of this role there are several key relationships, which should be fostered and developed. Internally there will be a high level of interaction with associated IWA staff, members and volunteers. Externally a high level of promotional contact will need to be established and developed with the HSE, local authorities, community groups and any other relevant statutory or voluntary agencies.

Main Duties And Responsibilities

Implement the service models in the Community Centre services
Support the implementation of person-centered processes within the Community Centre services
Implement and develop, in consultation with members a range of new programmes/services that support participation and independence in the community meeting current and unmet needs
Conduct needs assessments, risk assessments and training needs analysis in partnership with people using the service.
Plan, monitor and review services through identified needs and develop the strengths of these programmes within the confines of service plans.
Manage and lead the staff in a manner that facilitates team building and supports the development of staff to meet the standards required by the Association.
Manage the training and development of staff volunteers and members, which will result in the enhancement of services delivered by the Association.
Effectively manage and maximise the utilisation of budgets.
Effectively manage the buildings and transport resources attached to the services
Ensure services provided are in keeping with IWA Standards of Practice.
Develop and foster working relationships and communications with both statutory and voluntary agencies.
Recruit and manage volunteers to assist with services, where appropriate.
Ensure services provided are in keeping with IWA Standards of Practice.
Build on the capacity of people using the service, to play a full and active part in project activities.
Promote positive awareness of disability in the community.
Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA’s Safeguarding Policies and Procedures are adhered to.
Ensure compliance with IWA's Parent and Ancillary Safety Statements and any legislative duties set out in current Health and Safety and Fire Safety Legislation
Any other duties as assigned to you from time to time

PERSON SPECIFICATION

Training, Experience And Qualifications

A degree at QQI Level 8 or professional qualification in one of the following disciplines: Applied Social Studies/Registered Nurse/ Social Worker / Community Work, and/or General Management is essential
Several years of people management experience is essential, including previous experience of working within the disability sector or similar services

Knowledge And Skills

Computer literate including use of databases and Microsoft Office suite is essential
A full driving license and own car are essential
Strong communication, creativity, problem solving and decision-making skills
Excellent negotiation and influencing skills
Experience of working with people with disabilities or a marginalised group

Behaviours