Service and Sales Team Lead

Superhomes; Thurles; On-site; EUR 60,000 - 90,000; Full time

Job summary

Electric Ireland Superhomes in Thurles leads the retrofit advisory and customer service teams to deliver warmer, healthier homes. Reporting to the Head of Sales, Marketing & Service, the Service and Sales Team Lead develops strategic sales plans and ensures targets are met.

The role blends site-based, office-based and remote work within a dynamic, energy-transition focused environment. The ideal candidate has 5+ years in sales or advisory roles with leadership experience, strong CRM and

Qualifications

• Minimum of 5 years experience in sales or customer advisory environment, with at least 2 years in a leadership role.
• Qualification in Business, Marketing, or a related field.
• Strong leadership, communication, and interpersonal skills; proficient in CRM software and sales analytics.
• Proven track record of meeting or exceeding sales targets.
• Ability to identify issues, develop solutions, and implement changes effectively.

Responsibilities

• Team Leadership: Manage, mentor, and motivate the team to meet and exceed sales targets.
• Sales Strategy: Develop and implement effective sales strategies to drive growth and achieve sales goals.
• Performance Monitoring: Monitor team performance, analyse sales data, and provide actionable insights.
• Client Relationships: Build and maintain strong relationships with key clients and prospects.
• Reporting: Prepare and present sales reports to senior management.
• Training and Development: Identify training needs and provide ongoing development opportunities for the sales team.
• Cross-department Collaboration: Work closely with marketing, product development, and operations to align sales strategies with company objectives.

Skills

Leadership

Communication

Interpersonal skills

CRM software

Sales analytics

Results-oriented

Problem-solving

Analytical

Education

Bachelor's degree in Business, Marketing, or related field

Tools

CRM software

Sales analytics tools

Job description

Who We Are:

At Electric Ireland Superhomes we empower our customers to achieve warmer, healthier, low-carbon homes. Our purpose is guiding Irish homeowners through the home energy retrofit process to deliver on Ireland’s climate action targets.

Through our One-Stop-Shop we offer professional services through design and oversight of whole house energy efficiency solutions. Electric Ireland Superhomes offers a fulfilling career in a future-focused industry, particularly for those interested in supporting Ireland’s energy transition.

Position Overview

Reporting to the Head of Sales, Marketing & Service the Service and Sales Team Lead is responsible for overseeing the Retrofit Advisory team and Customer Service Team, developing strategic sales plans, and achieving company sales targets. This role is pivotal in driving revenue growth, fostering client relationships, and leading the team to success.

Key Responsibilities

• Team Leadership: Manage, mentor, and motivate the team to meet and exceed sales targets.
• Sales Strategy: In conjunction with the Head of Department develop and implement effective sales strategies to drive growth and achieve sales goals by following a defined sales process with potential customers and meeting key performance indicators.
• Performance Monitoring: Monitor team performance, analyse sales data, and provide actionable insights.
• Client Relationships: Build and maintain strong relationships with key clients and prospects.
• Reporting: Prepare and present sales reports to senior management.
• Training and Development: Identify training needs and provide ongoing training and development opportunities for the sales team.
• Cross-department Collaboration: Work closely with marketing, product development, and operations to align sales strategies with company objectives.

Qualifications

• Experience: Minimum of 5 years experience in sales or customer advisory environment, with at least 2 years in a leadership role.
• Education: Qualification in Business, Marketing, or a related field.
• Skills: Strong leadership, communication, and interpersonal skills. Proficiency in CRM software and sales analytics.
• Results-oriented: Proven track record of meeting or exceeding sales targets.
• Problem-solving: Ability to identify issues, develop solutions, and implement changes effectively.

Attributes

• Leadership: Inspires and motivates team members to achieve their best.
• Strategic Thinker: Ability to see the big picture and develop long-term plans.
• Adaptable: Can adjust strategies and tactics based on market conditions and feedback.
• Analytical: Uses data to drive decisions and improve processes.
• Customer-focused: Prioritizes the needs and satisfaction of clients and prospects.

For those who thrive in a dynamic, results-driven environment and have a passion for sales, this role offers an exciting opportunity to lead a successful team and contribute to the company’s growth.

Location

Electric Ireland Superhomes head office is based in Thurles, Co. Tipperary. This role will be a blend of site-based, office-based and remote working.