Senior SRE: Proactive Reliability & Automation

Mastercard; Dundrum; On-site; EUR 90,000 - 135,000; Full time

Job summary

Mastercard seeks a senior Site Reliability Engineer – Generalist to lead reliability across platforms, translating incidents into preventative actions and improving observability. You will partner with application, platform, and infrastructure teams to continually reduce outages and operational toil.

You will mentor engineers, drive automation, and champion data-driven decision making to raise the reliability baseline while delivering scalable, robust services for Mastercard's global platforms.

Qualifications

• Strong ability to reason about systems end to end and connect application behavior to infrastructure performance.
• Expertise in observability, monitoring and troubleshooting tools.
• Proficiency in scripting and automation to operationalize reliability improvements.
• Broad infrastructure knowledge including networking, Linux, databases, containers and storage.
• Strong data analysis and storytelling skills to communicate insights.
• Working knowledge of machine learning concepts for predictive operational problem solving.

Responsibilities

• Anticipate reliability risks by analyzing application behavior and historical incidents to identify systemic weaknesses.
• Translate reliability knowledge into architectural guidance and infrastructure improvements.
• Continuously assess health and debt to increase service robustness over time.
• Lead incident response efforts and perform root cause analysis to prevent recurrence.
• Design and evolve observability strategies, dashboards and alerts for early indicators.
• Drive automation to reduce manual toil and implement self-healing capabilities.
• Mentor engineers and influence design decisions with a reliability perspective.

Skills

Observability

Automation scripting

Systems thinking

Networking & Linux

Data storytelling

Job description

Mastercard seeks a senior Site Reliability Engineer – Generalist to lead reliability across platforms, translating incidents into preventative actions and improving observability. You will partner with application, platform, and infrastructure teams to continually reduce outages and operational toil.

You will mentor engineers, drive automation, and champion data-driven decision making to raise the reliability baseline while delivering scalable, robust services for Mastercard's global platforms.