Senior SRE Generalist: Predictive Reliability

Mastercard; Dublin; On-site; EUR 110,000 - 150,000; Full time

Job summary

Mastercard is seeking a Site Reliability Engineer (SRE) – Generalist to own and improve system reliability across the stack in a senior capacity. The role emphasizes proactive prevention, observability, and data-driven decision making to reduce outages and operational toil.

You will partner with application, platform, and infrastructure teams to translate insights into architectural improvements, automation, and safer defaults, helping to protect customers and merchants worldwide.

Qualifications

• Senior level engineer with cross-stack reliability expertise.
• Strong ability to reason about systems end to end and map behavior to infrastructure.
• Proficiency in scripting and automation to operationalize reliability improvements.

Responsibilities

• Proactive reliability engineering to identify failure patterns and systemic weaknesses.
• Lead incident investigations and ensure outcomes drive concrete improvements.
• Design and evolve observability strategies across logs, metrics, traces, and events.
• Lead automation efforts to reduce toil and accelerate learning.
• Mentor engineers and influence design decisions to prevent incidents.

Skills

SRE Generalist

Observability

Automation

Incident management

Data storytelling

Scripting

Tools

Monitoring tools

Automation tooling

Job description

Mastercard is seeking a Site Reliability Engineer (SRE) – Generalist to own and improve system reliability across the stack in a senior capacity. The role emphasizes proactive prevention, observability, and data-driven decision making to reduce outages and operational toil.

You will partner with application, platform, and infrastructure teams to translate insights into architectural improvements, automation, and safer defaults, helping to protect customers and merchants worldwide.