Senior Site Reliability Engineer

Visa Hunt; Ireland; On-site; EUR 90,000 - 120,000; Full time

Job summary

Grouper is seeking an experienced Site Reliability role to design, deploy, and operate our development to production services within the Platform Operations Team. Focus will be on implementing tools and processes for ingestion, validation, scheduling, risk assessment, analytics, and modeling to support mission-critical operations.

You will work across the Service Delivery Team and collaborate with SREs, engineers, and security architects to ensure availability, security, and performance.

Qualifications

• Cloud certification in GCP, AWS, or Azure.
• Understanding of cloud deployment models and CI/CD processes.
• Networking and Linux skills for reliability.
• Scripting and provisioning with Bash, Terraform and PowerShell.
• Containerisation with Docker and Kubernetes for scalable deployments.
• Data analytics skills including SQL and Spark.
• Strong documentation and communication to collaborate across teams.

Responsibilities

• Collaborate with development, engineering, and product owners to ensure smooth service delivery.
• Ensure solution availability, security, monitoring, alerting, and scaling requirements are met.
• Coordinate changes with SREs, release engineers, platform architects, and security architects.
• Execute standard operating procedures and runbooks during maintenance windows.
• Provide detailed reports on platform availability and performance metrics.
• Handle customer requests and manage change and incident tickets efficiently.

Skills

Cloud Certification

Deployment Expertise

Networking

Linux

Scripting

Provisioning

Docker

Kubernetes

Data Analytics

Communication

Education

University degree

Job description

The Scoop on the Role:

As an integral member of Grouper's Platform Operations Team, this role will collaborate closely with stakeholders across the business to deploy, maintain, and monitor our live services.

Operating within our Service Delivery Team, you will concentrate on the design, deployment, and operation of our development, pre-production, and production of GRC and HRIS services, as well as their underlying platform.

Your responsibilities will encompass implementing and managing the tools and technologies vital to our mission-critical core operations processes, including data ingestion, validation, scheduling, risk assessment, analytics, and modeling.

The role's areas of focus:

• Service Delivery Team Collaboration: Working closely with development teams, engineering teams, and product owners to foster seamless collaboration within the Service Delivery Team.


• Solution Compliance Assurance: Ensuring that the solution meets all requirements for availability, security, monitoring, alerting, and scaling to maintain optimal performance and reliability.


• Change Execution and Collaboration: Collaborating with SREs, release engineers, platform architects, and security architects to execute changes in coordination with various stakeholders.


• Standard Procedure Execution: Implementing standard operating procedures and runbooks during scheduled and unscheduled service maintenance windows for smooth operations.


• Performance Reporting: Providing detailed reports on key platform availability and performance metrics to support informed decision-making and continuous improvement efforts.


• Ticket Management and Customer Response: Addressing customer requests and managing change and incident tickets efficiently to ensure timely resolution and customer satisfaction.

What We're Looking For: Site Reliability Star! Are you ready to immerse yourself in a role that demands technical mastery and strategic insight? We're seeking someone with:

• Cloud Certification: Certification in one of Google Cloud Platform, Amazon Web Services, or Microsoft Azure Public Cloud technologies to ensure adeptness in cloud management and operations.


• Deployment Expertise: Understanding of Cloud deployment models, CI/CD processes, and validation of post-deployment service operations to uphold reliable service delivery.


• Networking and Linux Skills: Proficiency in Networking and Linux Skills to troubleshoot and maintain system reliability.


• Scripting and Provisioning: Familiarity with scripting and provisioning frameworks such as bash, Terraform, and PowerShell for automated infrastructure management.


• Containerisation Knowledge: Working knowledge of containerisation technology such as Docker and Kubernetes to facilitate scalable and resilient deployments.


• Data Analytics Proficiency: Understanding of data analytics technology, including SQL and Spark, for efficient data processing and analysis.


• Strong Communication: Strong documentation, reporting, communication, and interpersonal skills to collaborate effectively within the team and across departments.

The Perfect Match: If you possess some of these skills, Grouper is excited to hear from you!

• Service Lifecycle Certification: Certification in service lifecycle methodologies such as ITIL, ITSM, or ISO 200001.


• Audit/Risk Exposure: Exposure to audit, risk, and control frameworks such as ISO27000.


• Proactive Individual: A proactive individual who can efficiently accomplish tasks with limited supervision.


• Relevant Experience: 5+ years of experience in a relevant area.


• Educational Background: University degree in a relevant discipline.

Meet Grouper:

We are our customers' trusted partner in the exciting world of safeguarding data, strengthening cybersecurity, and strategic consulting. We lead the way in ensuring data integrity, securing information, and navigating regulatory compliance with confidence. With a blend of technical expertise and clever thinking, we redefine GRC and IT strategies, empowering organisations to shine. From wielding cyber-superpowers to mastering security frameworks like ISO 27001:2013 and NIST, we're certified wizards ready to chart a course to success, strengthen defenses, and turn challenges into opportunities to excel.

So whether our customers are battling cyber dragons or navigating the tumultuous seas of change, Gruper is their trusted ally on the journey to greatness.

Join Grouper:

If you're all about keeping things running smoothly and love the thrill of solving technical puzzles, then this role is your golden ticket! Join us at Grouper and become a vital part of our team, ensuring our systems stay rock-solid and our clients' operations run like a well-oiled machine. Let's make reliability the name of the game together!

Originally posted on Himalayas