Senior ServiceNow & Enterprise Systems Strategist

Sony Playstation; Dublin; On-site; EUR 80,000 - 110,000; Full time

Job summary

Sony Playstation in Dublin is looking for a Staff Business Systems Analyst to drive the strategy roadmap for the Enterprise Services platform focusing on ServiceNow. The role requires deep experience in business systems analysis with a strong emphasis on delivering enterprise-scale solutions across multifaceted environments. Responsibilities include defining the ServiceNow roadmap, translating business needs into user-centered solutions, and leading solutions design across various modules. Join a company that values diversity and innovation.

Qualifications

• 10–12+ years of experience in business systems analysis or similar roles in SaaS/PaaS environments.
• Strong hands-on experience with the ServiceNow platform and its ecosystem.
• Proven track record delivering enterprise-scale, multi-functional solutions.

Responsibilities

• Define and implement the ServiceNow roadmap, strategy, and priorities.
• Translate complex business needs into scalable, user-centered solutions.
• Lead end-to-end solution design across ServiceNow modules.

Skills

ServiceNow platform

Business systems analysis

Integrations

Agile environments

Tools

Workday

SAP

Microsoft 365

Slack

Job description

Sony Playstation in Dublin is looking for a Staff Business Systems Analyst to drive the strategy roadmap for the Enterprise Services platform focusing on ServiceNow. The role requires deep experience in business systems analysis with a strong emphasis on delivering enterprise-scale solutions across multifaceted environments. Responsibilities include defining the ServiceNow roadmap, translating business needs into user-centered solutions, and leading solutions design across various modules. Join a company that values diversity and innovation.