Senior Salesforce Administrator

Silverlink Technologies; Dublin; On-site; EUR 90,000 - 120,000; Full time

Job summary

Silverlink Technologies in Ireland is seeking an experienced Salesforce professional to design, implement, and govern scalable Salesforce solutions within an Agile/SAFe environment. You will bridge business, technical, and QA teams to ensure aligned delivery and architect scalable Lightning platform solutions.

Role requires strong CPQ experience, Salesforce Admin/Sales Cloud certifications, and a track record of leading multi-stream projects across global teams.

Qualifications

• Salesforce Administrator certification required.
• Sales Cloud Consultant certification required.

Responsibilities

• Partner with stakeholders to capture requirements and translate into Salesforce solutions within an Agile/SAFe framework.
• Bridge between business, technical, and QA teams to align requirements, dependencies, and delivery outcomes.
• Drive end-to-end delivery, manage timelines, dependencies, and cross-team coordination.
• Lead design discussions and contribute to architecture decisions on Salesforce Lightning.
• Support Scrum teams in Agile ceremonies and delivery standards.
• Develop and maintain user stories, functional specs, and design artifacts.
• Report progress to stakeholders and resolve issues.
• Build relationships with business partners and internal teams.
• Provide ongoing recommendations aligned to the product roadmap.
• Present demos, prototypes, and walkthroughs to stakeholders.
• Influence stakeholders with data-driven insights and decisions.
• Lead acquisition integration programs and major system transformation initiatives.
• Support Salesforce platform expansion across integrated entities.
• Share best practices for M&A integration and data migration.
• Manage multiple initiatives in a fast-paced environment.
• Deliver high-quality, scalable solutions across geographies.

Skills

Salesforce Admin

Sales Cloud

CPQ

RCA implementations

Salesforce platform

AI solutions

System integrations

ETL processes

BI tools

Data management

Salesforce Mobile

Cross-functional leadership

Stakeholder comms

Seismic

AppExchange

M&A integrations

Order Management

Tools

Seismic

AppExchange

FinancialForce (PSA)

Job description

Mandatory skills: Salesforce Administration expertise in CPQ, or other Salesforce-related expertise and Salesforce Admin is mandatory.

Key Responsibilities

• Partner with business stakeholders to capture requirements and translate them into scalable Salesforce solutions within an Agile/SAFe framework
• Act as a bridge between business, technical, and QA teams to ensure alignment on requirements, dependencies, and delivery outcomes
• Drive end-to-end delivery of initiatives, proactively managing timelines, dependencies, and cross-team coordination
• Lead design discussions and contribute to architecture decisions and solution design on the Salesforce Lightning platform
• Support Scrum teams in adhering to Agile best practices, including all ceremonies and delivery standards
• Develop and maintain key documentation such as user stories, functional specs, and design artifacts
• Track and report progress to stakeholders, ensuring transparency and timely issue resolution
• Build and maintain strong relationships with business partners and internal teams
• Provide ongoing recommendations and strategic insights aligned to the product roadmap
• Present demos, prototypes, and solution walkthroughs to business stakeholders
• Influence stakeholders through data-driven insights and thoughtful decision-making
• Lead acquisition integration programs and other high-impact initiatives involving significant system transformation
• Support Salesforce platform expansion across newly integrated entities
• Bring best practices for M&A system integration and data migration
• Manage multiple initiatives and stakeholder engagements simultaneously in a fast-paced environment
• Drive consistent delivery of high-quality, scalable solutions
• Collaborate with cross-functional teams across geographies to define and implement best-fit designs
• Ensure successful outcomes for business use cases while identifying opportunities for continuous improvement
• Provide clear status updates to business and technology leadership

Required Qualifications

• Salesforce Administrator and Sales Cloud Consultant certifications (required)
• Strong experience with CPQ (Configure, Price, Quote) and RCA implementations
• Proven ability to design and deliver solutions leveraging Salesforce platform capabilities
• Experience building or supporting AI-driven or agentic solutions
• Strong understanding of system integrations, ETL processes, and BI tools
• Hands-on experience with data management (data loads, mapping templates, Excel models)
• Exposure to Salesforce Mobile capabilities
• Demonstrated success leading complex, multi-stream projects across global teams
• Strong analytical, problem-solving, and communication skills
• Ability to lead cross-functional teams through influence (matrix leadership)
• Experience presenting to stakeholders and translating technical solutions into business value
• Experience with PSA tools (e.g., FinancialForce) and Order Management systems
• Familiarity with content management platforms (e.g., Seismic)
• Experience managing third-party AppExchange solutions
• Prior experience supporting M&A integrations within Salesforce ecosystems