Senior Product Manager

SITA; Letterkenny; Presencial; EUR 90.000 - 140.000; Jornada completa

Descripción de la vacante

SITA is seeking a Senior Product Manager to lead the Passenger Flow Mobile initiative, driving strategy, development, and commercialization for aviation customers in a global context. You will collaborate with airports, airlines, and government clients to deliver mobile-driven passenger processing solutions that enhance efficiency and customer experiences.

The role emphasizes cross-functional leadership, market analysis, and stakeholder engagement across distributed teams, with a focus on

Formación

• Senior Product Manager proficiency demonstrated in a portfolio.
• In-depth knowledge of mobile ecosystems (iOS, Android), release cycles and developer documentation.
• Familiarity with API-driven architectures, gateways, and REST design.
• Experience or exposure to airport/air transport environments is advantageous.

Responsabilidades

• Oversee the creation and commercialization of mobile passenger processing services to streamline travel and improve airport and airline efficiency.
• Own strategy, technical development, go-to-market messaging, and internal communication for Passenger Flow Mobile.
• Collaborate with regional business development teams and travel to client sites as needed.
• Ensure roadmaps are delivered on time within budget and maintain thorough product documentation.

Conocimientos

Mobile ecosystems

iOS/Android

SDKs

APIs & REST

Airport domain

Descripción del empleo

Overview

Welcome to SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. We are a diverse, collaborative, and entrepreneurial team dedicated to transforming the air travel and transport industry. Our mission is to strengthen and future-proof our strategic positioning and reinvent the travel and transport industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward—we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Ready to redefine air travel? The journey starts here, with you at SITA.

About The Role & Team

From initial journey planning, to arriving at the final destination, everything is going mobile.

SITA already provides and maintains an extensive range of mobile services for airports, airlines, and governments worldwide. We have accomplished much within a brief period and we are aiming high with our advanced mobile ecosystem for the aviation industry.

Building on our success and responding to ongoing industry demand for innovative mobile-first solutions, we are keen to meet an enthusiastic digital pioneer who is passionate about exceptional customer experiences and profitable commercial business operations to join our team.

What You Will Do

As a senior member of SITA's Airports Passenger Flow Team, you will oversee the creation and commercialization of mobile passenger processing services which streamline travel and improve airport and airline efficiency.

You will oversee 'Passenger Flow Mobile', assuming responsibility for strategy, technical development, go-to-market messaging, internal communication, support for business development, and impressive commercial outcomes.

More Specifically

• Interact with customers to identify their business/technical requirements and challenges helping ensure outcomes are relevant and timely.
• Serve as the product expert - understanding its functionality, commercialization, and how SITA Passenger Flow Mobile addresses the needs of demanding air transport industry clients.
• Keep up-to-date analysis of market trends, key competitors' capabilities, and associated market positioning.
• Collaborate with, and travel to, central and regionally based business development teams to provide expert insight and technical guidance.
• Take charge and responsibility even in uncertain environments.
• Secure approvals for ongoing capital and capex investments.
• Publish consistent financial reports, including revenue, pipeline forecasts, expenditure relative to approved investments, and Portfolio business plans.
• Ensure technical development roadmaps are delivered promptly and within allocated budgets.
• Make sure product documentation is thorough, clear, and easily accessible.
• Be approachable and enjoy working as part of a distributed team.
• Establish strong relationships with senior stakeholders across SITA and third-party partners.
• Emb od and demonstrate SITA's values: step up for the customer, dare to grow, try fast, fail fast, and do it together.
• Guarantee that everything customers see or hear reflects SITA at its best.
• Manage stakeholders throughout complex airport and airline ecosystems.
• Possess excellent communication skills - connecting ideas and simplifying information to aid understanding.
• Demonstrate highly effective negotiation skills, focusing on prioritizing development tasks and achieving timely outcomes.
• Collaborate effectively across teams, managing multiple dependencies in distributed settings.

Qualifications

What you will have

• A relevant career portfolio demonstrating high levels of Senior Product Manager proficiency.
• In-depth knowledge of mobile ecosystems (iOS, Android), release cycles, store limitations, SDKs, onboarding, and developer documentation.
• Familiarity with API-driven architectures, including gateways, traffic management, REST design, authentication, and error handling.
• Experience with airport