e-Commerce Product Owner

daa; Dublin; On-site; EUR 90,000 - 120,000; Full time

Job summary

daa is seeking a strategic leader to drive ecommerce and digital product management in the airport environment. You will shape the product roadmap for mobility and services, work with cross-functional teams, and align digital efforts with business goals to enhance passenger experiences.

You will lead end-to-end product development, manage budgets, and use data to improve decision making while ensuring regulatory compliance and strong stakeholder engagement.

Qualifications

• Bachelor’s degree in business, Marketing, IT or related field; advanced degree or certifications are a plus.
• Minimum 5+ years’ experience in business and management.
• Strong influencing skills with multiple stakeholders, internal and external.
• Proven track record of successful project delivery.
• Excellent project management, communication and analytical skills.
• Knowledge of ecommerce regulations and security standards in airports.

Responsibilities

• Lead the commercial digital strategy and roadmap for ecommerce initiatives related to mobility and airport services.
• Develop and execute a comprehensive product strategy aligned with business objectives and customer experience goals.
• Collaborate with daa Labs, IT, marketing, operations and customer service to gather requirements.
• Identify opportunities to leverage digital to improve processes and drive efficiencies.
• Oversee end-to-end product lifecycle from concept to launch and optimisation.
• Develop and manage budgets for digital product development initiatives.

Skills

Strategic thinking

Ecommerce

Digital product mgmt

Stakeholder management

UX optimization

Data-driven decisions

Regulatory compliance

Budget management

Leadership

Education

Bachelor’s degree in business/IT

Tools

MS Office

Job description

Job Description

This position requires a strategic thinker with a deep understanding of ecommerce, digital product management, and the unique challenges and opportunities within the airport environment, as well as excellent commercial and business acumen, and the ability to influence to achieve results.

Job Description

This position requires a strategic thinker with a deep understanding of ecommerce, digital product management, and the unique challenges and opportunities within the airport environment, as well as excellent commercial and business acumen, and the ability to influence to achieve results.

Career Level: 6 | Career Family: Communications and Marketing | Career Sub-Family: Digital Marketing

Responsibilities

Commercial digital strategy and roadmap:

• Lead implementation of the Commercial vision and strategic roadmap for digital transformation, maximising the value and opportunity from wider daa digital initiatives.
• Develop and execute a comprehensive product strategy and roadmap for ecommerce initiatives related to mobility and airport services across the entire commercial portfolio.
• Align product development with the overall business objectives and customer experience goals.
• Identify and implement opportunities to leverage digital to improve business processes and drive efficiencies.

Stakeholder Collaboration

• Collaborate with cross-functional teams, including daa Labs, IT, marketing, operations, and customer service, to gather business requirements and ensure seamless integration of digital solutions.
• Work closely with external partners and vendors to enhance product offerings.

User Experience (UX) And Design

• Champion user-centric design principles to optimize the online experience for passengers utilising mobility and airport services.
• Conduct user research, analyse feedback, and iterate on digital products to meet user needs.

Product Development And Lifecycle Management

• Oversee the end-to-end product development lifecycle, from concept to launch and ongoing optimisation.
• Prioritise features, enhancements, and bug fixes based on customer feedback and business impact.

Financial Management

• Develop and manage budgets for digital product development initiatives, ensuring cost-effectiveness and optimal resource allocation.
• Track and report on key financial performance metrics related to the ecommerce product portfolio.

Data-driven Decision Making

• Utilise data analytics and key performance indicators (KPIs) to measure product performance and identify areas for improvement.
• Make informed decisions to drive product enhancements and achieve business objectives.

Regulatory Compliance

• Ensure all digital products comply with relevant regulations and security standards.

Market Research And Competitive Analysis

• Conduct market research to identify emerging trends, technologies, and competitive offerings.
• Position Dublin Airport as a leader in digital innovation within the airport industry.

Qualifications

Knowledge, Skills &Experience

• Bachelor’s degree in business, Marketing, Information Technology, or a related field. Advanced degree or relevant certifications are a plus.
• Minimum of 5+ years’ experience in business and management
• Strong influencing skills with the ability and proven experience in working successfully with multiple stakeholders, both internal and external
• Proven track record of successful delivery of projects
• Excellent project management skills with the ability to manage multiple initiatives simultaneously.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Excellent analytical, problem-solving, and strategic thinking capabilities
• Knowledge of regulatory requirements and security standards related to ecommerce in the airport industry.
• Innovative thinker with a passion for enhancing the passenger experience.
• Results-driven and able to navigate complex and dynamic environments.
• Strong leadership skills and the ability to inspire and motivate cross-functional teams.
• Proficiency with MS Office applications is required.
• Be a key contributor in the Commercial and B2C Teams
• Committed to daa values.

Education & Qualifications

• Bachelor’s degree in business, Marketing, Information Technology, or a related field. Advanced degree or relevant certifications are a plus.