A leading software company in Dublin is looking for a Senior Platform Support Engineer to enhance developer productivity. This role involves providing advanced technical support, troubleshooting complex CI/CD issues, and collaborating with product teams to improve platform usability. Applicants should have over 8 years in platform engineering, strong scripting skills, and a deep understanding of AWS services. A competitive salary and excellent benefits are offered.
Qualifications
8+ years of experience in platform engineering or advanced technical support roles.
Proficiency in scripting or programming languages like Python or Bash.
Strong written and verbal communication skills.
Responsibilities
Provide advanced technical support for internal developers.
Triage and resolve complex issues across CI/CD pipelines.
Perform root cause analysis for recurring platform problems.
Skills
CI/CD systems
Kubernetes
AWS cloud infrastructure
Scripting languages
Technical support
Communication skills
Education
Bachelor's degree or equivalent experience
Tools
Jenkins
CloudBees
GitHub
Splunk
Job description
A leading software company in Dublin is looking for a Senior Platform Support Engineer to enhance developer productivity. This role involves providing advanced technical support, troubleshooting complex CI/CD issues, and collaborating with product teams to improve platform usability. Applicants should have over 8 years in platform engineering, strong scripting skills, and a deep understanding of AWS services. A competitive salary and excellent benefits are offered.