Senior Operations Executive

CPM International; Dublin; On-site; EUR 42,000 - 60,000; Full time

Job summary

Jobtailor is seeking an organised field scheduling specialist to own end-to-end planning of tactical client visits, develop dynamic call files and deployment schedules, and ensure optimal geographic routing aligned to campaign objectives.

You will coordinate between Client Service Managers, Regional Sales Managers and Tactical Teams, manage field team resources and report on coverage, compliance and ROI indicators.

Qualifications

• Strong written, verbal and phone communication skills.
• Strong planning, scheduling and coordination capability.
• Ability to manage multiple moving priorities across field teams.
• Strong problem‑solving and decision‑making skills.
• High attention to detail and accuracy.
• Effective time management and organisation skills.
• Ability to work independently and proactively.
• Commitment to customer satisfaction and project success.
• Strong data and digital mindset (Power BI / reporting tools).
• Ability to interpret data and translate into actionable field plans.
• Experience in field sales, merchandising or retail execution environments (Desirable).
• Experience managing call files, journey planning or field scheduling (Desirable).
• Prior experience with Power BI (Desirable).
• Presentation skills (Desirable).

Responsibilities

• Own the end‑to‑end planning and scheduling of tactical field visits for core client accounts.
• Develop and maintain dynamic call files and deployment schedules, ensuring: Optimal geographic routing and efficiency; Alignment to campaign objectives and client priorities; Full coverage of required outlets within agreed timelines.
• Act as the central coordination point between Client Service Managers and Regional Sales Managers and Tactical Teams.
• Manage resource allocation across core, flex and contractor field teams.
• Coordinate briefing, deployment and tracking of all tactical campaigns.
• Track and report on: Coverage vs agreed schedules; Execution compliance and quality metrics; Campaign performance and ROI indicators.
• Liaise closely with Field Managers.

Skills

Communication skills

Planning and scheduling

Coordination

Time management

Attention to detail

Independent working

Problem solving

Data interpretation

Power BI

Reporting tools

Tools

Power BI

Job description

Responsibilities

• Own the end‑to‑end planning and scheduling of tactical field visits for core client accounts
• Develop and maintain dynamic call files and deployment schedules, ensuring:
  • Optimal geographic routing and efficiency
  • Alignment to campaign objectives and client priorities
  • Full coverage of required outlets within agreed timelines
• Act as the central coordination point between Client Service Managers and Regional Sales Managers and Tactical Teams
• Manage resource allocation across core, flex and contractor field teams
• Coordinate briefing, deployment and tracking of all tactical campaigns
• Track and report on:
  • Coverage vs agreed schedules
  • Execution compliance and quality metrics
  • Campaign performance and ROI indicators
• Liaise closely with Field Managers

Requirements

• Strong written, verbal and phone communication skills
• Strong planning, scheduling and coordination capability
• Ability to manage multiple moving priorities across field teams
• Strong problem‑solving and decision‑making skills
• High attention to detail and accuracy
• Effective time management and organisation skills
• Ability to work independently and proactively
• Commitment to customer satisfaction and project success
• Strong data and digital mindset (Power BI / reporting tools)
• Ability to interpret data and translate into actionable field plans
• Experience in field sales, merchandising or retail execution environments (Desirable)
• Experience managing call files, journey planning or field scheduling (Desirable)
• Prior experience with Power BI (Desirable)
• Presentation skills (Desirable)