Senior Operational and Change Risk Manager

Aviva; Dublin; Hybrid; EUR 110,000 - 115,000; Full time

Benefits offered by this job

Competitive salary

Generous pension contributions

Car allowance €9,000 p.a.

Annual bonus program

Health & dental insurance

Volunteering days

Job summary

Aviva plc in Ireland seeks a Senior Operational and Change Risk Manager on a fixed-term contract until circa July 2027 to provide independent oversight and challenge across a broad portfolio of business transformation initiatives. You will influence senior stakeholders and promote a strong risk culture while supporting positive customer outcomes.

The role focuses on risk assessments, governance, and relationships across Transformation, Compliance, and Group Risk, with a comprehensive benefits

Qualifications

• Significant experience in operational risk, change risk, change management or risk and controls roles within financial services.
• Strong ability to identify key risks and influence senior stakeholders.
• Understanding of change governance, risk and control assessment, operational resilience, regulatory change, technology risk and data risk.
• Awareness of AI and evolving regulatory landscape affecting financial services.
• Excellent analytical, written and stakeholder management skills.

Responsibilities

• Provide second-line oversight and challenge across Aviva Life & Pensions Ireland's transformation portfolio, focusing on initiatives with the greatest operational, regulatory, customer and delivery risk.
• Review and challenge key change governance activities including risk assessments, control frameworks, project governance, resource plans, testing approaches and implementation decisions.
• Evaluate operational, technology, data, third-party, resilience and AI-related risks within change programmes, engaging specialist risk colleagues where appropriate.
• Support governance forums and decision-making through clear risk opinions, insightful reporting, action tracking and timely escalation of material risks and concerns.
• Contribute to wider Operational Risk activities, including Risk and Control Self-Assessment (RCSA) oversight, while building strong partnerships across Transformation, Compliance, Group Risk and other assurance functions.

Skills

Operational risk

Change risk

Change management

Regulatory change

AI awareness

Stakeholder management

Analytical thinking

Job description

At Aviva, we believe together we are stronger. We're looking for a knowledgeable and proactive Senior Operational and Change Risk Manager to join our Risk team on a fixed term contract until circa July 2027. This is an exciting opportunity to provide independent oversight, challenge and support across a broad portfolio of business transformation initiatives, helping to ensure change is delivered effectively and within risk appetite. You'll work closely with senior stakeholders across the business, influencing decision-making and promoting a strong risk culture while supporting positive customer outcomes.

Duties & Responsibilities:

• Provide second-line oversight and challenge across Aviva Life & Pensions Ireland's transformation portfolio, focusing on initiatives with the greatest operational, regulatory, customer and delivery risk.
• Review and challenge key change governance activities including risk assessments, control frameworks, project governance, resource plans, testing approaches and implementation decisions.
• Evaluate operational, technology, data, third-party, resilience and AI-related risks within change programmes, engaging specialist risk colleagues where appropriate.
• Support governance forums and decision-making through clear risk opinions, insightful reporting, action tracking and timely escalation of material risks and concerns.
• Contribute to wider Operational Risk activities, including Risk and Control Self-Assessment (RCSA) oversight, while building strong partnerships across Transformation, Compliance, Group Risk and other assurance functions.

Skills & Experiences:

• Significant experience in operational risk, change risk, change management or risk and controls roles within financial services (life & pensions industry preferable).
• Strong ability to identify key risks, provide constructive challenge and influence senior stakeholders to make informed decisions.
• Good understanding of change governance, risk and control assessment, operational resilience, regulatory change, technology risk and data risk.
• Awareness of emerging technologies, including AI, and the evolving regulatory landscape impacting financial services organisations.
• Excellent analytical, written and stakeholder management skills, with the ability to communicate effectively across business, technical, risk and compliance teams.

What will you get for this role?

The work you do at Aviva will make a real difference to our customers. We will recognise your contributions and reward you. From competitive salaries to generous pension contributions and paid paternity leave;take a lookthrough some of our employee benefits!

The expected pay range for this role will fall between €110,000 and €115,000 and salary offered willcommensurate with candidate'slevel of skills and experience.

• A competitive market leading salary depending on skills, experience, and qualifications.
• Generous pension (employee contribution matching of up to 14% if you contribute 8%).
• Other discretionary benefits at this grade may include an additional car allowance of €9,000 per annum
• Annual performance related bonus and pay review.
• Holiday allowance of 29 daysplus bank holidays, and the option to buy/sell up to 5 additional days.
• Generous Health & dental insurance contributions.
• Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme.
• TaxSaver Travel Scheme.
• Up to 40% discount for some Aviva products plus discounts for Friends and Family.
• Professional qualification support and transparent career progression plans.
• Brilliantly supportive policies including parental and carer’s leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work .
• Make a difference, be part of our Aviva Communities and use your paid volunteering days to help others.
• We take your wellbeing seriously with lots of support and tools.
• We’re deeply invested in our people,our total reward package has so much to offer.

Fitness and Probity

This is a Regulated Role and will be subject to enhanced pre-employment screening procedures. There will be an on-going requirement for the role holder to maintain fit and proper status.

Aviva is for Everyone

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy,maternityor those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference andprovides equal opportunities for all.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of our offices every week - combining the benefits of flexibility, with time together with colleagues.