Senior Manager, Field Medical Excellence

Azurity Pharmaceuticals - Ireland; Leinster; Hybrid; EUR 120,000 - 160,000; Full time

Job summary

Azurity Pharmaceuticals - Ireland is seeking a Senior Manager, Field Medical Excellence to drive operational excellence across global Field Medical. You will optimize CRM, analytics, processes and training to enhance scientific engagement and cross-functional decision-making.

The role partners with global, regional and cross-functional teams to standardize best practices, enable data-driven decisions and support innovation to maximise Field Medical impact.

Qualifications

• Advanced scientific degree required (PharmD/PhD/MSc or equivalent).
• 7+ years of medical experience, including Field Medical/MSL exposure.
• Experience with CRM platforms (e.g. Veeva, Salesforce).
• Experience with KOL mapping or stakeholder intelligence platforms.

Responsibilities

• Lead CRM strategy, governance and analytics for global Field Medical.
• Oversee KOL mapping, engagement priorities and platform usability.
• Support Medical Insights strategy, governance and reporting standardization.

Skills

Interpersonal communication

Strategic thinking

Cross-functional collaboration

Project management

Medical affairs knowledge

Education

Advanced scientific degree (PharmD, PhD, MSc or equivalent)

Tools

Power BI

Veeva/Salesforce CRM

KOL mapping platforms

Job description

Senior Manager, Field Medical Excellence

Dublin

Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company’s patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit www.azurity.com .

Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity's success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization.

About the Role

Medical Affairs at Azurity Pharmaceuticals, a privately held company delivering innovative medicines for overlooked patients across 50+ countries, drives scientific and clinical initiatives with a portfolio of 30+ brands spanning 10 dosage forms and 9 therapeutic areas. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization. Working at Azurity offers a unique opportunity that combines the fast pace and growth opportunities of a startup with intellectual rigor and creativity.

The Senior Medical Affairs Manager, Field Medical Excellence is an Ireland-based hybrid position within the Medical Affairs Department, reporting to the Director, Stakeholder Engagement & Field Medical Excellence. The Global Field Medical Excellence Senior Manager drives operational excellence across the global Field Medical organization by optimizing CRM, analytics, processes, digital tools, and training to enhance scientific engagement and organizational effectiveness. Leads the governance and optimization of medical insights process to ensure high-quality, actionable insights are consistently captured, analyzed, and translated into strategic recommendations that inform Medical Affairs priorities and cross-functional decision-making.

Working closely with global, regional, and cross-functional stakeholders, this role standardizes best practices, enables data-driven decision-making, and supports continuous innovation to maximize the impact of Field Medical.

Key Responsibilities

CRM Strategy, Metrics and Analytics

Serve as the Field Medical business lead for the Medical CRM, supporting global strategy, governance and system optimization. Partner with key stakeholders to improve usability, adoption and data quality, develop regular dashboards, monitor utilization, and support advanced analytics and AI-enabled reporting where appropriate.

KOL Mapping and Stakeholder Engagement

Act as the key point of contact for the KOL mapping platform, including access, training and optimal utilization. Work with Medical Franchise teams to align KOL mapping, tiering and engagement priorities with therapy area strategy and ensure this alignment can be reflected in the CRM.

Medical Insights

Support the global medical insights strategy, governance and standardization, including frameworks for consistent collection, categorization and reporting. Partner with stakeholders to improve insight quality and actionability, analyze trends, support dashboards and reporting, and help ensure insights are translated into strategic actions.

Field Medical Tools and Digital Enablement

• Manage the evaluation, implementation and optimization of digital tools supporting scientific engagement
• Partner with IT and Digital teams on new technologies including AI-enabled solutions, omnichannel engagement and digital collaboration platforms
• Gather user requirements and translate business needs into technology enhancements
• Monitor tool adoption and user experience and implement improvements where needed

Field Medical Processes and Operational Excellence

Provide input into global Field Medical SOPs, guidance documents and best practices. Drive process harmonization while allowing appropriate local flexibility, identify opportunities to simplify workflows, lead continuous improvement initiatives, and support new operational models and governance processes.

Training and Capability Development

• Partner with Medical Capabilities to identify operational capability gaps across field medical
• Develop and maintain global training materials related to CRM, field tools, operational processes and Medical Excellence standards
• Support onboarding programs for new field medical colleagues related to systems and operational processes
• Contribute to capability-building initiatives that improve operational excellence and digital literacy within field medical

Training and Capability Development

Partner with Medical Capabilities to identify operational capability gaps and develop and maintain global training materials. Support onboarding and contribute to broader capability-building initiatives focused on operational excellence and digital literacy.

Continuous Improvement and Innovation

• Ensure external best practices and industry trends in field medical excellence are implemented across field medical excellence activities.
• Recommend and implement initiatives that improve scientific engagement and operational efficiency
• Identify opportunities to leverage automation, AI and digital innovation

Continuous Improvement and Innovation

Ensure external best practices and industry trends are implemented across Field Medical Excellence activities. Recommend and implement initiatives that improve scientific engagement and operational efficiency, including opportunities to leverage automation, AI and digital innovation.

Governance and Compliance

Ensure system workflows, data flows and reporting maintain the separation between scientific exchange and commercial promotion. Support audit readiness and contribute to discussions with Compliance on system design questions.

Required Skills And Experience

Education

• Advanced scientific degree (PharmD, PhD, MSc or equivalent)

Experience

• 7+ years of medical experience, including significant field medical/MSL experience
• Prior experience in field medical excellence, MSL leadership, medical operations, or training and enablement strongly preferred
• Experience supporting global or regional medical organizations
• Experience working in medical insights, analytics, dashboards, or reporting
• Experience with CRM platforms (e.g. Veeva, Salesforce-based systems)
• Experience with KOL mapping or stakeholder intelligence platforms

Skills

• Excellent interpersonal and communication skills with a passion for excellence
• Strong knowledge of scientific exchange models, medical compliance frameworks (e.g. EFPIA, ABPI, PhRMA Code), MSL metrics and performance management
• Prior experience supporting product launches in specialty care settings
• Strong strategic and operational thinking skills, with the ability to manage effective networks
• Ability to work effectively under time pressure and independently
• Highly collaborative team player with experience working across cross-functional teams
• Excellent organization and decision-making skills; plans, priorities and executes multiple responsibilities and projects effectively
• Knowledge of the evolving medical landscape, regulatory and payer environment, public health and industry trends
• Proficiency in digital tools, including dashboard and visualization tools such as Power BI

Requires an advanced scientific degree and 7+ years of medical experience, including significant Field Medical/MSL experience. Prior experience in Field Medical Excellence, MSL leadership, medical operations or training and enablement is strongly preferred, alongside experience with global or regional organizations, insights, analytics, CRM and KOL mapping platforms.

Requires strong interpersonal, communication, strategic and operational skills, with knowledge of scientific exchange models, medical compliance frameworks, MSL metrics and performance management. The role also requires strong cross-functional collaboration, organization, decision-making, knowledge of the evolving healthcare environment, and proficiency in digital and visualization tools such as Power BI.

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