Senior Manager, Critical Supplier & Outsourcing

Cantor Fitzgerald Ireland; Dublin; On-site; EUR 80,000 - 100,000; Full time

Job summary

Cantor Fitzgerald Ireland is looking for a Senior Manager to enhance its Critical Supplier & Outsourcing framework in Dublin. This role involves ensuring compliance with regulatory requirements and managing third-party risks in a high-visibility environment.

The ideal candidate will have extensive experience in risk management, regulatory compliance, and supplier management. This position is critical for maintaining operational resilience and supporting group-wide standards across Cantor Fitzgerald entities.

Qualifications

• 5+ years of experience in supplier management or outsourcing.
• In-depth knowledge of CBI's regulations and industry standards.
• Strong understanding of due diligence processes.

Responsibilities

• Own and develop critical supplier and outsourcing framework.
• Ensure compliance with Irish and EU regulatory requirements.
• Lead risk-based due diligence for suppliers.

Skills

Regulatory compliance knowledge

Risk management expertise

Third-party risk management

Operational resilience understanding

Analytical skills

Education

Bachelor's degree in finance, business, or a related field

Job description

Job Title: Senior Manager, Critical Supplier & Outsourcing

Reporting to: Head of Strategy & Governance, Operations & IT

Location: Dublin, Ireland

Industry: Retail & Institutional Financial Services- CBI Regulated

Role Overview

Cantor Fitzgerald Ireland (CFIL) is seeking an experienced and technically capable Senior Manager to evolve its Critical Supplier & Outsourcing framework. Regulated by the Central Bank of Ireland, CFIL provides retail and institutional clients with a broad range of investment, wealth management, and financial services. This is a high-visibility, programme-leadership role operating at the intersection of third‑party risk, operational resilience, and regulatory compliance.

As organisations in the Irish and broader European financial services sector navigate an increasingly demanding supervisory environment - encompassing the CBI’s Cross Industry Guidance on Outsourcing, sound management of third‑party risk, the DORA Regulation, and evolving operational resilience expectations - this role is central to ensuring CFIL meets and exceeds those obligations, while supporting alignment to group‑wide standards across Cantor Fitzgerald entities globally.

Under The Central Bank of Ireland’s (CBI) Individual Accountability Framework (IAF) established under The Central Bank (Individual Accountability Framework) Act 2023 (IAF Act), as an expected Control Function holder, you have a Duty of Responsibility under the CBI Common Conduct Standards. These standards include:

• acting with honesty and integrity,
• acting with due skill, care and diligence,
• co‑operating in good faith and without delay with the Central Bank of Ireland
• acting in the best interest of customers and treating them fairly and professionally
• operating in compliance with standards of market conduct and trading venue rules

Key Responsibilities

Outsourcing Framework Ownership

• Own and continuously develop CFIL’s end‑to‑end critical supplier and outsourcing framework, aligned to CBI expectations, DORA, and EBA/ESMA outsourcing guidelines.
• Maintain and enhance CFIL’s Register of Outsourced Functions and Critical/Important Functions (CIFs), ensuring completeness, accuracy, and audit‑readiness at all times.
• Design and embed governance processes for supplier lifecycle management: from pre‑engagement due diligence through onboarding, ongoing monitoring, and structured exit.
• Ensure contractual arrangements with critical/important suppliers and outsourced service providers contain required regulatory provisions including SLAs, audit rights, sub‑outsourcing controls, data protection, business continuity, and termination clauses.

Regulatory Compliance & CBI Engagement

• Serve as the subject matter expert on the CBI’s Cross Industry Guidance on Outsourcing, the Guidelines on Operational Resilience, and the DORA Regulation.
• Ensure CFIL’s outsourcing arrangements remain compliant with applicable Irish and EU regulatory requirements, including notification obligations, intra‑group outsourcing rules, and ICT third‑party risk requirements under DORA.
• Prepare and maintain regulatory submissions, notifications, and documentation in respect of material outsourcing arrangements.
• Support regulatory inspections, internal audits, and thematic reviews relating to third‑party risk and outsourcing, acting as a key point of contact.
• Monitor emerging regulatory developments from the CBI, EBA, ESMA, and EIOPA relating to outsourcing, ICT risk, and operational resilience, and assess their impact on CFIL and the wider group.

Third‑Party Risk Management

• Lead the design and execution of risk‑based due diligence for critical/important suppliers and outsourced service providers, incorporating financial health, operational resilience, cyber and information security posture, and concentration risk.
• Develop and maintain a risk‑tiering methodology to ensure proportionate oversight across the full supplier population.
• Monitor ongoing supplier performance – by business vendor owners – against agreed SLAs, KPIs, and risk indicators; escalat**e concerns through appropriate governance channels.
• Oversee and coordinate CFIL’s response to supplier incidents, disruptions, and failure events, ensuring business continuity obligations are met.
• Assess and manage sub‑outsourcing arrangements and supply chain concentration risks in line with regulatory requirements.