Senior IT Support & Automation Engineer

Sonyinteractiveentertainmentglobal; Dublin; On-site; EUR 43,800 - 65,600; Full time

Benefits offered by this job

Paid time off

Wellness program

Employee discounts for Sony products

Bonus package eligibility

Job summary

Sony Interactive Entertainment in Dublin is seeking an IT Support Engineer to deliver advanced technical support across Windows, macOS, and Linux environments. The ideal candidate will have 5-8 years of experience in IT support and a strong focus on automation using PowerShell, Bash, or Python.

In this hands-on role, you will work closely with various global teams to streamline processes and enhance employee experience through innovative IT solutions. The position offers competitive compensation and comprehensive benefits.

Qualifications

• 5-8 years of experience providing IT support in a large, enterprise environment.
• Strong working knowledge of Windows, macOS, and Linux administration.
• Hands-on experience with modern device management tools such as Intune and JAMF Pro.

Responsibilities

• Deliver advanced Tier 2 technical support for issues across multiple platforms.
• Contribute to automation efforts to improve efficiency.
• Collaborate with engineering and IT teams to enhance service delivery.

Skills

Windows administration

macOS administration

Linux administration

PowerShell scripting

Bash scripting

Python scripting

IT support

Networking fundamentals

Data protection

Active Directory

Education

5–8 years IT support experience

Tools

Intune

JAMF Pro

Microsoft 365

Job description

Sony Interactive Entertainment in Dublin is seeking an IT Support Engineer to deliver advanced technical support across Windows, macOS, and Linux environments. The ideal candidate will have 5-8 years of experience in IT support and a strong focus on automation using PowerShell, Bash, or Python.

In this hands-on role, you will work closely with various global teams to streamline processes and enhance employee experience through innovative IT solutions. The position offers competitive compensation and comprehensive benefits.