Senior HR Generalist

Susquehanna International Group; Dublin; On-site; EUR 60,000 - 90,000; Full time

Job summary

Susquehanna International invites a Senior HR Generalist to Dublin to support Europe, the Middle East and Africa. You will provide day-to-day HR advice, manage employee relations, coach managers, and partner with HRBP, HR Operations, Payroll, Legal and stakeholders to deliver joined-up HR across the business.

You will handle end-to-end employee relations cases, lead investigations, improve Ireland and UK policies, and use data to identify trends to enhance the employee experience.

Qualifications

• Experience as HR Generalist/Advisory or Employee Relations with hands-on case management.
• Ability to coach managers, influence stakeholders and handle sensitive matters.
• Strong knowledge of Irish and UK employment law and fair procedures.
• Proven ability to translate policy into practical HR guidance.

Responsibilities

• Provide day-to-day HR advice to managers and employees across EMEA.
• Manage employee relations cases from start to resolution.
• Coach managers and support workplace investigations and policy governance.
• Collaborate with HRBP, HR Operations, Payroll, Legal and stakeholders.
• Support absence, accommodations and organisational change matters.
• Maintain Ireland/UK HR policies and report on HR insights.

Skills

HR Generalist

Employee relations

IR/UK employment law

Coaching

Stakeholder management

Business acumen

Organizational skills

Fast-paced environment

Job description

Overview

We're looking for a Senior HR Generalist who combines strong employee relations capability with a practical, business-focused approach, to support our people and managers across EMEA. Based in Dublin, you'll work closely with the Europeans HR team to provide trusted, hands‑on support across the employee lifecycle. You'll manage a broad range of employee matters, coach managers through difficult situations, and help build manager capability and improve HR delivery across the business.

What You'll Do

• Provide day‑to‑day HR advice and support to managers and employees across EMEA, acting as a trusted first point of contact across general HR matters and employee relations.


• Contribute to broader employee lifecycle activity and HR projects, supporting a consistent and positive employee experience.


• Work closely with the wider HR team, including HR Business Partners, HR Operations, Recruitment and partner with Payroll, Legal and business stakeholders to deliver joined‑up HR support.


• Coach managers and support employees through workplace matters, ensuring issues are addressed early and handled consistently in line with company processes, fair procedures and HR best practice.


• Manage employee relations cases through to resolution, including performance, conduct, grievance, disciplinary, attendance, probation and workplace conflict.


• Lead and support workplace investigations, disciplinary and grievance processes, and appeals, ensuring matters are handled fairly, sensitively and in line with company procedures.


• Support the business with absence, workplace accommodations and organisational change matters.


• Maintain and improve Ireland and UK HR policies, procedures and manager guidance, ensuring they remain practical, accessible and aligned with Irish and UK employment law and company standards.


• Use employee data and reporting to identify themes, generate insights and inform improvements to the employee experience and HR delivery.

What We're Looking For

• Strong experience in an HR Generalist, HR Advisory or Employee Relations role, providing advice and support to managers and employees, with hands‑on responsibility for employee relations matters.


• Demonstrated experience managing a broad range of employee relations cases end to end, including disciplinary, grievance, performance, absence and probation matters and experience leading or supporting workplace investigations.


• Strong working knowledge of Irish and UK employment law, fair procedures (Ireland) and the ACAS Code of Practice on disciplinary and grievance procedures (UK), and HR best practice, with exposure to broader EMEA employment practices an advantage, and the ability to translate legal and policy requirements into clear, practical advice.


• Strong coaching, communication, stakeholder management and influencing skills, with the confidence to build manager capability, challenge constructively and handle sensitive matters with discretion.


• Sound judgement and a pragmatic, commercially aware approach, with the ability to work independently, know when to seek input, and balance employee experience, business needs and consistency.


• Strong organisational skills, with the ability to manage multiple cases and priorities while maintaining quality, pace and attention to detail.


• Demonstrated capability working in a fast‑paced, evolving organisation, and collaborating effectively across HR and the wider business.