Senior Consultant, Digital Ops & Customer Transformation

Ernst & Young Advisory Services Sdn Bhd; Dublin; Hybrid; EUR 65,000 - 85,000; Full time

Benefits offered by this job

Pension

Maternity & Paternity leave

Discounted health insurance

Free Gym membership

Hybrid Working

Travel Pass

Recognition Awards

Job summary

A global consulting firm is seeking a Senior Consultant in Dublin to support customer transformation initiatives. The role involves working on customer technology projects, gathering requirements, and delivering customer-centric solutions. Ideal candidates possess strong analytical skills, familiarity with CRM platforms such as Salesforce, and experience with agile methodologies. This position offers a competitive remuneration package and opportunities for career development.

Qualifications

• Experience with Lean, Six Sigma, or agile methodologies.
• Ability to gather and prioritise requirements.
• Familiarity with Martech and CPQ.

Responsibilities

• Support the full lifecycle of customer technology projects.
• Gather and prioritise requirements and facilitate workshops.
• Support CRM and omnichannel transformation projects.

Skills

Analytical skills

Detail orientation

Communication

Agility

Team collaboration

Tools

Salesforce

Microsoft Dynamics

Microsoft Visio

Azure

Job description

A global consulting firm is seeking a Senior Consultant in Dublin to support customer transformation initiatives. The role involves working on customer technology projects, gathering requirements, and delivering customer-centric solutions. Ideal candidates possess strong analytical skills, familiarity with CRM platforms such as Salesforce, and experience with agile methodologies. This position offers a competitive remuneration package and opportunities for career development.