Senior Client Operations Lead

The Citco Group Limited; Dublin; On-site; EUR 85,000 - 110,000; Full time

Benefits offered by this job

Flexible working arrangements

Training and education support

Disabilities accommodations

Job summary

Citco Group Limited in Dublin seeks an experienced middle‑office professional to monitor daily deliverables, support client launches, and drive risk-aware processing while collaborating with Fund Accounting and COEs.

You will apply MO knowledge (ART, Lens, Xceptor, SP), deliver under tight deadlines, coach staff, and strengthen cross‑team relationships to improve efficiency and mitigate risk.

Qualifications

• 5+ years in Financial Services, middle office experience essential.
• Degree qualified (BA, Masters or ACCA).
• Strong knowledge of financial instruments and risk controls.
• Excellent communication and stakeholder skills.
• Proven ability to manage tight client deadlines.

Responsibilities

• Monitoring and review of daily operational deliverables in line with SLAs.
• Support all new client and fund launches and migrations.
• Liaise with clients and internal/external stakeholders to drive results.
• Focus on Operational Risk Log and issue escalation.
• Coach and train staff; drive process improvements to mitigate risk.
• Ensure compliance with Risk Policies and Best Practice Procedures.
• Partner with Fund Accounting and COEs to maintain relationships.

Skills

Client focus

Communication skills

Analytical/problem solving

Organizational skills

Ownership of ad-hoc projects

Deadline management

Team coaching

Stakeholder management

Education

BA

Masters

ACCA

Tools

ART

Lens

Xceptor

SP

Job description

Citco Group Limited in Dublin seeks an experienced middle‑office professional to monitor daily deliverables, support client launches, and drive risk-aware processing while collaborating with Fund Accounting and COEs.

You will apply MO knowledge (ART, Lens, Xceptor, SP), deliver under tight deadlines, coach staff, and strengthen cross‑team relationships to improve efficiency and mitigate risk.