Senior AI Transformation Analyst

American International Group, Inc.; Dublin; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Total Rewards Program

In-person collaboration

Job summary

American International Group, Inc. (AIG) in Dublin seeks a Lead AI Business Analyst to drive AI-driven transformation across Global Programs & Operations.

You will translate business intent into precise system level specifications, own the lifecycle from discovery to validation, and lead AI-enabled change across insurance domains. The role demands 12+ years of analytical leadership, hands-on AI implementation experience, and ability to influence stakeholders.

Qualifications

• 12+ years of experience in Business Analysis, Program Operations, Business Operations, Strategy & Operations, Digital Transformation.
• Insurance domain expertise across at least two of: commercial lines policy administration, claims, specialty, reinsurance, financial reconciliation, or regulatory reporting.
• Minimum 3+ years of hands-on experience evaluating, implementing and leveraging AI technologies.
• Experience with AI governance, training and adoption programs.
• Strong understanding of Generative AI, prompt engineering, AI-assisted content generation, Agentic AI frameworks and business process automation.

Responsibilities

• Lead AI proof-of-concepts, pilots and adoption initiatives.
• Mentor a multi-skilled team in aspects of business analysis and AI.
• Identify, prioritise and develop AI use cases that improve business performance and operational efficiency.
• Analyse business processes and design future-state workflows leveraging AI, automation and analytics.
• Establish analysis standards, reusable artifacts and best practices for AI and automation initiatives.
• Gather and document business requirements, process flows, user stories and functional specifications.
• Partner with IT, business stakeholders and vendors to evaluate and implement technology solutions.
• Support global programs and operational initiatives across multiple business functions.
• Design AI-enabled dashboards, scorecards, chatbots and executive reporting solutions that deliver actionable insights.
• Leverage AI tools to generate playbooks, training materials and knowledge assets.

Skills

AI

Business Analysis

Stakeholder management

Automation

Data Analytics

Tools

ChatGPT

Microsoft Copilot

Vertex AI

Gemini

AI Agents

Workflow automation

Job description

American International Group, Inc. (AIG) in Dublin seeks a Lead AI Business Analyst to drive AI-driven transformation across Global Programs & Operations.

You will translate business intent into precise system level specifications, own the lifecycle from discovery to validation, and lead AI-enabled change across insurance domains. The role demands 12+ years of analytical leadership, hands-on AI implementation experience, and ability to influence stakeholders.