Seasonal Customer Assistant | Festive Shop Specialist

Boots Group; Portlaoise; On-site; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Discretionary Christmas bonus

Generous employee discount (After 1月's

Access to One Hub discount platform

Job summary

Boots Ireland is seeking a Seasonal Customer Assistant to join during the Christmas period. You’ll be the friendly face helping customers find gifts, enjoy great offers, and complete purchases with tills or self-checkouts.

You’ll also replenish stock, assist deliveries and keep the store looking its best. This temporary role involves fast-paced, active shifts and cross-team collaboration, with potential for longer-term opportunities depending on local availability.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, St Stephen's Day and New Year's Day.
• Customer-focused — enjoys talking to people and helping customers have a great experience.
• Team player — supports others and cares about team success.
• Operations ready — comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude — sees what needs doing and takes ownership.
• Resilient — stays positive and focused during busy periods.
• Energy and stamina — keeps energy high throughout long, active shifts.
• Confident asking questions — asks for help when needed to get things right.
• Comfortable with technology — learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer service

Teamwork

Proactive

Stamina

Retail experience

Tech savvy

Tools

POS systems

Handheld devices

Job description

Boots Ireland is seeking a Seasonal Customer Assistant to join during the Christmas period. You’ll be the friendly face helping customers find gifts, enjoy great offers, and complete purchases with tills or self-checkouts.

You’ll also replenish stock, assist deliveries and keep the store looking its best. This temporary role involves fast-paced, active shifts and cross-team collaboration, with potential for longer-term opportunities depending on local availability.