Science Team Lead: Engaging Visitor Experience

Explorium National Science & Sport Centre; Sandyford; On-site; EUR 22,000 - 25,000; Full time

Benefits offered by this job

Bike to work scheme

Company events

Employee discount

On-site parking

Store discount

Job summary

Explorium National Science & Sports Centre in Sandyford, Ireland, seeks a Science Team Lead to oversee the day-to-day leadership and coordination of the Science team. You will oversee interactive exhibits, daily activities, and ensure exceptional customer service with high health and safety standards.

Reporting to the Head of Science, the role focuses on operational leadership, staff performance and development, rostering, and acting as the first contact for visitor concerns and operational

Qualifications

• Experience supervising, mentoring or leading staff or volunteers.
• Experience in customer service.
• Fluent English.

Responsibilities

• Lead, support, and motivate frontline Science team staff to deliver consistently high standards of engagement and customer service.
• Train, mentor, and onboard new team members.
• Lead by example in professionalism, communication, safety, and visitor engagement.
• Foster a positive, inclusive, and collaborative team culture.

Skills

Team leadership

Customer service

English fluency

Communication

Attention to detail

Health & safety

Time management

Problem solving

Digital skills

Independence

Job description

Explorium National Science & Sports Centre in Sandyford, Ireland, seeks a Science Team Lead to oversee the day-to-day leadership and coordination of the Science team. You will oversee interactive exhibits, daily activities, and ensure exceptional customer service with high health and safety standards.

Reporting to the Head of Science, the role focuses on operational leadership, staff performance and development, rostering, and acting as the first contact for visitor concerns and operational