SAP Application Support Engineer

eir business talent; Dublin; On-site; EUR 50,000 - 70,000; Full time

Job summary

eir business talent in Dublin, Ireland is seeking a professional to join the Supply Chain IT team. The successful candidate will lead IT projects and ensure the reliability of Supply Chain processes through strong coordination with teams. Qualifications include a degree in economics or engineering and 2+ years of experience with SAP logistics modules.

Soft skills such as problem-solving, organizational, and communication skills are essential. The role requires full-time eligibility in Ireland, and the company values diversity in its hiring practices.

Qualifications

• At least 2+ years of experience in SAP logistics modules.
• Experience as Project Manager within international projects.
• Knowledge of middleware platforms preferred.

Responsibilities

• Provide user support for Functional/Reporting Applications.
• Lead strategic IT projects in the supply chain area.
• Prepare comprehensive documentation with Key Users.

Skills

SAP logistics modules experience

Project Management

WMS operation knowledge

Supply chain processes understanding

Strong problem-solving skills

Education

University degree in economics or engineering

Tools

Middleware platform knowledge (API, SAP PO)

Job description

Mission

Working closely with our Supply Chain and IT teams, the candidate will play a pivotal role in the evolution, transformation, implementation, and digitalization of our Supply Chain processes and solutions. This role combines immediate application support expertise with a strategic pathway to lead critical IT projects, ensuring the end-to-end reliability, stability, and scalability of Supply Chain.

Main Accountabilities

• Ensure strong coordination with central and regional Information System & Technology teams to provide consistent services and processes.
• Provide user support related to Functional/Reporting/Intranet Applications, addressing issues and ensuring smooth operation.
• Organise, verify, and guarantee the delivery and quality of user application training.
• Contribute to user test sessions and perform tests to validate system functionality.
• Contribute to system delivery and project closure, ensuring successful handovers.
• Suggest solutions and improvements for applications to the relevant application analysts, fostering continuous enhancement.
• Prepare comprehensive documentation, often in collaboration with Key Users (e.g., manuals, meeting minutes, project updates, user requirements, test cases).
• Follow and respect established quality and procedural guidelines once implementations are live.
• Lead the development of strategic and operational IT projects within the supply chain area.
• Plan, coordinate, and implement IT projects to ensure delivery on time, within budget, adhering to defined quality standards, and meeting agreed user specifications and expectations.
• Drive and supervise Projects and System Change Request activities throughout the entire initiative lifecycle, taking direct responsibility for results and coordinating resources from different departments/locations, multiple IT Product Units, and external consultants.
• Work in a team-oriented manner, consulting with central and regional team members and management as needed to complete assigned responsibilities.
• Guarantee project closing, initial post go-live support, and seamless application management service takeover.

Qualifications / Professional Capabilities

• University degree preferably in economics or engineering
• At least 2+ years of experience in SAP logistics modules (ECC or S/4)
• Experience as Project Manager (preferably within international projects)
• Experience in migration project from SAP ECC to S4/HANA would be a plus
• Experience in WMS operation and automation/integration projects
• Basic knowledge of supply chain and planning processes (forecasting – supply planning – S&OP, distribution and replenishment)
• Knowledge of Middleware platform (API, SAP PO.)

Soft Skills

• Conscientiousness
• Operational effectiveness
• Organization
• Strong problem solving skills with an emphasis on product development
• Strong interpersonal and communication skills
• Proactivity and drive for results
• Customer orientation
• Flexibility
• Teamworking

Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.

eirbusiness and clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eirbusiness applies all relevant Data Protection laws when processing your Personal Data.

If you choose to apply to this opportunity and share your CV or other personal information with eirbusiness talent, eirbusiness and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eirbusiness talent and eirbusiness.