Salesforce Architect

Reperio Human Capital Ltd; Dublin; On-site; EUR 90,000 - 120,000; Full time

Job summary

Reperio Human Capital Ltd in Ireland is seeking an experienced Salesforce Architect to join a high-profile programme in a regulated environment. You will lead design, prototyping and delivery oversight for Salesforce Service Cloud and Case Management, ensuring scalable, compliant solutions and strong stakeholder collaboration.

The role requires hands-on prototyping, solution design and the ability to translate complex regulatory requirements into robust Salesforce architectures while guiding

Qualifications

• Proven Salesforce Architect experience (Solution/Technical/Hybrid).
• Strong Service Cloud and Case Management expertise.
• Experience delivering in regulated environments (finance/healthcare/public sector).

Responsibilities

• Lead end-to-end design and delivery of Service Cloud and Case Management solutions.
• Conduct prototyping and feasibility workshops to validate requirements and approaches.
• Design and optimise case management workflows and service operations.
• Translate regulatory requirements into scalable Salesforce architectures.
• Collaborate with technical teams to ensure integrations, data models, and configurations follow best practices.
• Guide development teams on architecture, compliance, and delivery.
• Ensure solutions meet regulatory, audit, and data governance requirements.

Skills

Salesforce Architecture

Service Cloud

Case Management

Stakeholder engagement

Prototyping

Delivery oversight

Tools

Salesforce Platform

Job description

Salesforce Architect

A leading organisation is seeking an experienced Salesforce Architect with deep expertise in Service Cloud and Case Management to join a high-profile programme in a regulated environment. This role blends solution design, prototyping, and delivery oversight with strong technical awareness, ensuring scalable and compliant Salesforce implementations.

Key Responsibilities

• Lead the end-to-end design and delivery of Salesforce Service Cloud and Case Management solutions
• Conduct prototyping and feasibility workshops to validate business requirements and solution approaches
• Design and optimise case management workflows, processes, and service operations
• Translate complex business and regulatory requirements into scalable Salesforce architectures
• Collaborate with technical teams to ensure integrations, data models, and platform configurations follow best practices
• Guide development teams on architecture, compliance, and delivery
• Ensure solutions meet regulatory, audit, and data governance requirements

Required Experience

• Proven experience as a Salesforce Architect (Solution, Technical, or Hybrid)
• Strong expertise in Salesforce Service Cloud and Case Management
• Experience delivering in regulated environments (e.g., financial services, healthcare, public sector)
• Hands-on experience with prototyping, solution design, and delivery
• Strong understanding of Salesforce platform capabilities, integrations, and constraints
• Excellent stakeholder engagement and communication skills
• Ability to work across both functional and technical dimensions of delivery

Applicants must be eligible to work full-time in Ireland without restriction.