Sales Support Team Member

Dublin Airport; Dublin; On-site; EUR 26,000 - 38,000; Full time

Job summary

Dublin Airport is seeking a Warehouse Operative to ensure stock is delivered and merchandised to high standards across terminals. You will manage stock flow from 3PL to storerooms, prepare pallets, and support Customer Service with efficient order processing.

You will perform end-of-day procedures, maintain safe handling and lifting up to 25kg, and complete the required airport identity and background checks. Prior logistics experience is preferred.

Qualifications

• Full Clean B Driving Licence.
• Recognised Forklift licence preferable.
• Previous warehouse / logistics experience desirable.
• Physical fitness to be able to lift goods and boxes frequently.

Responsibilities

• Deliver and merchandised stock efficiently, bringing stock to the floor per demand and SLAs.
• Provide professional customer service and airport information; process web sales and collect orders.
• Perform end-of-day procedures and keep storerooms safe and clean.
• Move and store stock, including lifting up to 25kg; break down pallets from 3PL deliveries.
• Ensure paperwork for warrants is correct and deliveries to Pier D and CBP are timely.

Skills

Physical fitness

Warehouse/logistics experience

Tools

Full Clean B Driving Licence

Forklift licence

Job description

The purpose of this role is to ensure all stock available to the business is delivered and merchandised in an efficient manner in order to provide an exceptional level of customer service, to actively safe-guard stock and to ensure that our stores are merchandised to the highest standards.
This is a permanent shift role.

Responsibilities

Delivery of goods

• Ensure delivery of stock is dealt with in an efficient manner, with stock brought to the floor and merchandised in accordance with demand and SLAs
• Ensure damaged stock is recorded in accordance with SOPs
• Ensure all high value and excise dutiable stock received from 3 rd Party Logistics Provider (3PL) corresponds with warrants received. Report any discrepancies
• Pick and fill stock lists for Terminals 1 & 2
• Ensure all relevant paperwork is correct for warrants
• Receive and break down pallets from deliveries into storerooms by forklifting goods form 3PL trucks and transporting the goods to corresponding storerooms. Put away stock in storeroom
• Ensure that deliveries are loaded and delivered to both Pier D and CBP (US Pre-Clearance Facility) in a timely and orderly fashion, daily as required
• Conduct On Shelf Availability as required, reporting any anomalies to the Sales Support Team

Customer Service

• Provide a professional, attentive and speedy service
• Provide customers with retail and airport information as required
• Accurately process web sales and shop and collect sales in line with agreed timelines,ensuring orders are delivered to appropriate locations
• Perform end of day procedures

Sub Store Maintenance

• Ensure that sub-store levels are to a safe height and standard
• Ensure stores remain rubbish free and clean for the rest of the team to work in
• Frequent lifting and moving of goods up to 25kg

Qualifications

• Full Clean B Drivers Licence
• Recognised Forklift licence preferable
• Previous warehouse / logistics experience desirable
• Physical fitness to be able to lift goods and boxes frequently

Daa as regulated entity requires all applicants to:

• Pass 5-year background check (including a criminal background check/Garda Vetting)
• Pass a medical evaluation
• Successfully meet all requirements to obtain an Airport Identity Card

daa is an equal opportunities employer committed to celebrating diversity & inclusion and recognising the value that difference can bring, both for our business and for our people. We encourage applications from candidates with diverse backgrounds, perspectives, and experience. We ensure our recruitment process is accessible to all and offer reasonable accommodations to applicants at all stages of the selection process.

Job Info

• Job Identification 20241167
• Job Category Commercial and Business Development | Sales