Sales Support Administrator

Exclusive-Networks; Dublin; On-site; EUR 28,000 - 42,000; Full time

Job summary

Exclusive Networks is seeking a Sales Support Administrator in Dublin to create accurate pricing quotes and support deal progression. You will work with account managers, vendors and partners, ensuring pricing, licensing, and stock data are accurate while maintaining organised CRM and quoting records.

The role emphasizes administration, relationship-building, and growth within the IT and cybersecurity field, with collaboration across teams to deliver timely quotes and tailored product options.

Qualifications

• Experience in administrative, sales support or customer service role.
• Detail-oriented with accuracy and strong organisational skills.
• Familiarity with CRM/ERP and Excel.

Responsibilities

• Prepare accurate, competitive quotes for cybersecurity products and services.
• Interpret price lists, discounts and special pricing agreements.
• Ensure quotes match vendor licensing rules, subscription terms and renewal structures.
• Keep quote documentation organised and up to date in CRM and quoting tools.
• Coordinate with account managers to understand deal requirements and deadlines.
• Recommend best product options or bundles where appropriate.
• Respond to pricing requests and help complete RFQs or quote revisions.
• Coordinate with vendors to secure special pricing, approvals or promotions.
• Verify SKUs, pricing, licensing and stock availability before issuing quotes.
• Liaise with supply chain teams and vendors on lead times and logistics.
• Support improvements to templates, workflows and quoting processes.

Skills

Attention to detail

Organisational skills

Strong communication

Pricing knowledge

CRM familiarity

Customer service experience

Tools

CRM systems

ERP tools

Excel

Job description

Job DescriptionEXCLUSIVE NETWORKS | IntroductionExclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.DUTIES AND RESPONSIBILITIES | About the roleAs a Sales Support Administrator, you’ll be the go‑to person for creating accurate, timely pricing quotes that help our teams win business. You’ll work closely with account managers, vendors, and partners — helping them get the right information, at the right time, to move deals forward. This role is perfect for someone who loves administration, enjoys building strong working relationships, and wants to grow their career within the dynamic world of IT and cybersecurity.If you enjoy working with people, solving problems, and keeping everything running smoothly behind the scenes, then this could be the perfect role.As the Sales Support Administrator, you will play a vital role in our quoting process by:Preparing accurate, competitive quotes for cybersecurity products and servicesInterpreting price lists, discounts and special pricing agreementsEnsuring quotes match vendor licensing rules, subscription terms and renewal structuresKeeping quote documentation organised and up to date in CRM and quoting toolsWorking with account managers to understand deal requirements and deadlinesRecommending the best product options or bundles where appropriateResponding to pricing requests and helping complete RFQs or quote revisionsCoordinating with vendors to secure special pricing, approvals or promotionsVerifying product SKUs, pricing, licensing and stock availability before issuing quotesChecking inventory levels and confirming delivery times for productsLiaising with supply chain teams and vendors on lead times and logisticsSupporting improvements to templates, workflows and quoting processesCompleting general administrative tasks to keep the team running smoothlyQUALIFICATIONS AND EXPERIENCE | About youThe ideal Sales Support Specialist, will:Experience in an administrative, sales support or customer service roleA keen eye for detail and a passion for accuracyStrong organisational skills and the ability to manage multiple tasks at onceGreat communication skills and confidence working with internal teams and partnersAn interest in IT or cybersecurity (knowledge is a bonus, but curiosity is enough!)A logical approach to understanding pricing, licensing or technical informationFamiliarity with CRM systems, ERP tools, quoting software or Microsoft ExcelExperience checking stock, pricing or supplier information (advantageous but not essential)WHO ARE EXCLUSIVE NETWORKS? | Why work for usWe are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our success.