Sales Specialist

IKEA; Galway; On-site; EUR 30,000 - 37,000; Full time

Benefits offered by this job

Discount program

Life insurance

Pension contributions

iBenefits rewards

Free healthy meals

Job summary

IKEA Galway is seeking a Sales Specialist to help customers design their dream kitchens and wardrobes at our new Planning & Order Point in Galway. You’ll guide sales discussions, support in-store planning, and deliver a great customer experience while working 39 hours per week across day/evening shifts.

Ideal candidates have experience in customer-focused retail, strong computer skills, and a proactive approach to problem solving in a dynamic team setting.

Qualifications

• Ability to conduct sales discussions with ease.
• Experience in a customer- and commercial-oriented business with home-life interest.
• Initiative and adaptability; able to solve problems and communicate with customers.
• Skilled in using computer software.

Responsibilities

• Actively engage with customers to identify needs and advise on best home solutions.
• Maintain area cleanliness, presentation and easy shopping experience to support sales.
• Plan and design kitchens for up to 2 hours, plus 30–60 minutes for quotes.
• Respond to customer emails and secure payments in store and remotely.

Skills

Sales discussions

Customer service

Kitchen planning

Communication

Problem solving

Tools

Computer software

Job description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

IKEA Plan & Order Point Galway are looking to welcome a Sales Specialist to our new store!

Are you interested in sales and passionate about bringing creative visions to life? Join us in an exciting new opportunity at our new Planning & Order Point in Galway, where you’ll support customers in designing their dream kitchens and wardrobes. If you have a keen eye for detail and enjoy using innovative planning tools, we’d love to hear from you.

WHAT WE OFFER

• The Start Date of employment will be end of October/beginning of November 2026.


• The starting salary for this role is €33,800 per annum, based on skills and experience.


• 39 Hours working 5 days per week including day shift, evenings and alternate weekends.


• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.


• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.


• iBenefits – Rewards & discount portal.


• Free healthy meal option, salad bar, fruit, and hot/cold drinks.

… as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

WHAT YOU'LL NEED TO HAVE

• You will be able to conduct sales discussions with ease.


• Experience of working in a customer and commercial-oriented business, with an interest in people’s everyday life at home within their kitchen.


• Capacity to take personal initiatives and respond well to changes, with the ability to both find solutions to complex problems and be able to communicate to the customer.


• Skilled in using computer software.

WHAT YOU’LL BE DOING ON THE DAY TO DAY

• You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings.


• Support increasing sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop.


• Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop and installation quotations for the customer.


• Support with responding to the customer emails, securing payments both in store and remotely.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

RECRUITMENT PROCESS INFORMATION

Let us know if you require any adjustments to be made during the interview process as soon as possible.

Each co-worker will follow a structured training plan, including a period of Kitchen School training prior to store opening. This will involve travel to IKEA Dublin store for 2 weeks, Monday to Friday. This will be fully arranged and funded by IKEA. This ensures you are fully upskilled ahead of opening, with no personal expenses incurred.

We understand not everyone will be selected, but we promise to keep you informed either way.

For any advice or support, email [e-mail] and I will be happy to help!

Come see the wonderful workday where we create a better everyday life for the many