Sales Development Representative I

Diligent; Ireland; Hybrid; EUR 35,000 - 55,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) plan with company match

Flexible work environment

Job summary

Diligent is seeking a Sales Development Representative I (SDR I) in Ireland to drive growth by converting inbound inquiries into qualified opportunities. You will engage with new leads in French and English, document requirements, and serve as a brand ambassador for Diligent products.

The role offers a competitive base with commission and a clear path for progression. This exciting opportunity sits within a market-leading, rapidly growing SaaS business focused on governance, risk and compliance.

Qualifications

• French and English language proficiency is essential.
• Interest in a sales-focused, target-driven environment.
• Understanding of the sales process (marketing, sales cycle).
• Ability to articulate the unique proposition of Diligent solutions to senior executives.

Responsibilities

• Navigating CRM (Salesforce) to identify inbound prospects and enrich with information to create value conversations.
• Conduct sales development activities via email, phone, and social channels.
• Ask targeted questions to qualify decision makers.
• Coordinate meetings/demonstrations on the account executive’s calendar and log activities in the CRM.
• Meet or exceed targets and KPIs as defined by the business.

Skills

French

English

Sales process understanding

Executive communication

Job description

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

A Day in the Life

The Diligent Sales Development Representative I (SDR I) plays an instrumental role in the direct growth of Diligent by generating new business opportunities primarily through inbound leads. The SDR I engages with new leads to understand their business requirements and document these while being a brand ambassador for the Diligent products. An SDR I utilizes their strong conversational skills to maximise engagement and achieve targets.

This is an exciting opportunity to join a market leading and rapidly growing business, highly focused on achieving goals and delivering results. The role offers an excellent basic and competitive commission structure, with high achievers given the opportunity to progress within the business.

Key Responsibilities

• Navigating CRM (Salesforce) to identify inbound prospects for targeting and enrich with additional information to create value conversations that lead to Initial Meetings
• Conduct sales development best practices through email, phone, and social activities using the various software tools to connect with new prospects
• Utilize smart, targeted questions to speak knowledgeably to qualify the right decisions makers
• Skilfully build interest and influence opportunities with inbound prospects
• Coordinate meetings/demonstrations on account executive’s calendar and log activities in the CRM
• Meet or exceed targets & key performance indicators (KPIs) as determined by the business
• Other duties may be requested in accordance with business need

Required Experience/Skills

• French and English language proficiency is essential
• A keen interest in working in a sales-focused, target-driven environment.
• An understanding of the sales process (marketing, sales cycle)
• Demonstrated ability to articulate the unique proposition of Diligent solutions and obtain product knowledge
• Demonstrated ability to communicate effectively with senior level executives
• Excellent presentation skills both verbally and written
• High energy, with a positive and can-do attitude that drives success.

Preferred Experience:

• Experience with sales, SaaS or senior executive communications is desirable

What Diligent Offers You

Pay Range

Incentive Compensation

Offers will be negotiated based on each candidate's qualifications.

This role is eligible to participate in our annual incentive plan. Incentives are earned based on employee performance against defined metrics and company goals.

Benefits

Full-time roles are eligible for our comprehensive benefits program which includes medical, dental and vision coverage. You may also contribute to our 401(k) plan that includes a company match.

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients. We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs. (among others) Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability –to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.