Sales Development Manager, Workvivo

Zoom Video Communications; Dublin; On-site; EUR 87,000 - 140,000; Full time

Job summary

Zoom Video Communications is seeking a Sales Development Leader to own SDR performance across EMEA & APJ, translating global strategy into regional execution and coaching reps for improved conversion. You will drive outbound/inbound motion, manage talent development, and align with Marketing campaigns.

In a hybrid setup, you will coach through reviews and roleplays, partner with cross-functional teams, and push for pipeline quality while maintaining high standards and accountability in a

Qualifications

• 2+ years’ experience managing SDR or BDR teams in a B2B SaaS environment.
• Proven track record of delivering against pipeline and revenue targets through a Sales Development team.
• Experience leading both outbound and inbound motions with understanding of conversion drivers.
• Coaching-first leadership style with time spent with reps, listening to calls, roleplays and development.
• Experience developing SDR talent, managing performance and creating clear pathways for progression.
• Commercial acumen with understanding of pipeline economics, conversion rates and influencing levers.
• Data-driven and operationally disciplined, turning insights into action.
• Comfort working in a fast-pace, high-growth environment with structure, energy and accountability.

Responsibilities

• Own EMEA & APJ SDR performance and targets (meeting, SQO, pipeline).
• Translate global strategy into regional execution and adopt priorities across the region.
• Build a daily coaching culture with call reviews, roleplays, and 1:1s to improve performance.
• Develop and retain SDR talent with development plans and performance improvements.
• Drive outbound and inbound execution with consistent prospecting, sequencing, qualification, follow-up and handoffs.
• Identify and resolve regional blockers with cross-functional teams.
• Partner with Sales and Marketing to align meeting quality and pipeline conversion with ABM campaigns.
• Feed EMEA insights into the global SDR organization to influence strategy.

Skills

SDR leadership

B2B SaaS

Coaching & development

Data-driven

Job description

Responsibilities

• Own EMEA & APJ Sales Development Representative performance - deliver against regional meeting, SQO and pipeline targets, with clear focus on the inputs and behaviors that drive results
• Translate global strategy into EMEA & APJ execution - ensure global SDR priorities, playbooks and programmes are adopted effectively across the region
• Build a daily coaching culture - coach reps through call reviews, roleplay, 1:1s and live feedback to continuously improve performance
• Develop and retain talent - identify high performers, create development plans and address performance gaps with clear expectations and support
• Drive strong outbound and inbound execution - ensure consistent standards across prospecting, sequencing, qualification, follow-up and handoffs
• Identify and resolve regional blockers - surface issues across process, data, tooling, routing and skills, and work with the Global Head and cross‑functional teams to address them
• Partner with Sales and Marketing - strengthen meeting quality and pipeline conversion while ensuring EMEA & APJ SDR activity aligns with campaigns and ABM priorities
• Feed EMEA insight into the global SDR organisation - share what is working, what isn't and where regional learnings should influence the wider SDR strategy

What we’re looking for

• Have 2+ years’ experience managing SDR or BDR teams in a B2B SaaS environment
• Have a proven track record of delivering against pipeline and revenue targets through a Sales Development team
• Have experience leading both outbound and inbound motions, with a strong understanding of what drives conversion across each
• A coaching-first leadership style - you spend time with reps, listen to calls, run roleplays and actively develop capability
• Have experience developing SDR talent, managing performance and creating clear pathways for progression
• Have commercial acumen - you understand pipeline economics, conversion rates and the levers that influence SDR performance
• Data-driven and operationally disciplined, with the ability to identify performance gaps and turn insight into action
• Be comfortable working in a fast-pace, high-growth environment and bringing structure, energy and accountability to a team

Salary Range or On Target Earnings: Minimum: €87,700.00 Maximum: €140,300.00

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor's offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data. Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor's offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.