Sales Agent

Laya Healthcare; Cork; On-site; EUR 32,000 - 46,000; Full time

Job summary

Laya Healthcare in Ireland is seeking an enthusiastic Individual Sales Consultant on a 6-month fixed-term contract to join our Business Development team. You will be the first contact for prospective members, guiding them through healthcare options and matching solutions to their needs, while delivering excellent service and achieving results.

You'll broaden your commercial skills in a supportive, collaborative environment, with a clear path to permanent opportunities based on performance.

Qualifications

• Leaving Certificate or equivalent.
• Ideally 2-3 years' experience in a sales and/or customer service environment.
• Experience in healthcare, insurance, financial services, or another customer-focused industry would be advantageous.
• A commitment to maintaining professional and regulatory standards.

Responsibilities

• Respond to inbound sales and quotation enquiries, providing a positive and professional experience for every customer.
• Help prospective members understand their healthcare options and recommend solutions that best meet their needs.
• Convert sales opportunities while maintaining a customer-first approach.
• Proactively follow up on leads within agreed service levels.
• Achieve individual sales targets and contribute to overall team success.
• Maintain accurate and up-to-date customer records and communications.
• Support initiatives designed to grow our individual membership business.
• Participate in training and quality programmes to continually develop your skills and knowledge.
• Work collaboratively with colleagues and leaders to deliver the best possible outcomes for our customers.

Skills

Customer first

Communication

Relationship building

Proactive

Organised

Attention to detail

PC skills

Willingness to learn

Education

Leaving Certificate or equivalent

Job description

Join One of Ireland's Leading Health Insurance Providers

We're excited to offer a 6-month Fixed Term Contract for an Individual Sales Consultant within our Business Development team, with the opportunity to become permanent.

At laya healthcare, we're passionate about helping people live healthier lives. Every conversation we have is an opportunity to make a positive difference, and that's exactly what this role is all about.

As an Individual Sales Consultant, you'll be one of the first point of contact for prospective members, helping them understand their healthcare options and guiding them towards the right solution for their needs. You'll combine excellent customer service with a passion for delivering results, ensuring each interaction is professional, supportive, and genuinely helpful.

This is a fantastic opportunity for someone looking to broaden their experience, build their commercial skills, and join a team that is committed to delivering exceptional experiences for our members. Based on Individual Sales Consultant Job Description.pdf.

Key Responsibilities

• Respond to inbound sales and quotation enquiries, providing a positive and professional experience for every customer.
• Help prospective members understand their healthcare options and recommend solutions that best meet their needs.
• Convert sales opportunities while maintaining a customer-first approach.
• Proactively follow up on leads within agreed service levels.
• Achieve individual sales targets and contribute to overall team success.
• Maintain accurate and up-to-date customer records and communications.
• Support initiatives designed to grow our individual membership business.
• Participate in training and quality programmes to continually develop your skills and knowledge.
• Work collaboratively with colleagues and leaders to deliver the best possible outcomes for our customers.

About You

You genuinely enjoy helping people and creating positive experiences. You're a great listener, a confident communicator, and someone who takes pride in finding the right solution for customers.

You bring energy, empathy, and a positive attitude to your work, and you're motivated by both delivering excellent service and achieving great results.

You Will Bring:

• A passion for putting customers first.
• Strong communication and relationship-building skills.
• The ability to understand customer needs and provide appropriate solutions.
• A proactive, organised, and self-motivated approach.
• A commitment to delivering a high standard of service in every interaction.
• Strong attention to detail and administrative skills.
• Good PC and system skills.
• A willingness to learn, develop, and contribute positively to the team.

Qualifications

• Leaving Certificate or equivalent.
• Ideally 2-3 years' experience in a sales and/or customer service environment.
• Experience in healthcare, insurance, financial services, or another customer-focused industry would be advantageous.
• A commitment to maintaining professional and regulatory standards.

Why Join Us?

At laya healthcare, our people are at the heart of everything we do. We are proud of the supportive, collaborative, and caring culture we've built, where colleagues are encouraged to learn, grow, and succeed.

This secondment is an excellent opportunity to gain valuable experience within our Business Development team, develop your sales and customer engagement skills, and make a meaningful contribution to our continued success.

• You'll be supported by talented and collaborative colleagues who are committed to helping each other succeed.
• You'll have opportunities to develop new skills, broaden your experience, and grow your career within the business.
• You'll play an important role in helping people make informed decisions about their health and wellbeing.
• You'll be part of a company that genuinely cares about its members, its people, and the communities we serve.

If you're looking for your next challenge and would like to be part of a team that makes a difference every day, we'd love to hear from you.