Room Attendant

The Hoxton; Dublin; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

30 days holiday incl. bank holidays

Pension and life insurance

Free night at The Hoxton and a meal on

Training and ongoing development

Volunteer time off

Team events and discounts across TheHo

Job summary

The Hoxton, Dublin is seeking a dedicated Housekeeping professional to join our team in Ireland’s capital. You will clean and service guest rooms to brand standards, ensuring a spotless, welcoming environment for guests while maintaining safety and cleanliness across the hotel.

You’ll report maintenance issues via KnowCross, keep storerooms stocked, and support in cleaning public areas. A positive, proactive team player with a passion for hospitality will thrive here.

Qualifications

• Detail-oriented with an eagle-eye for standards.
• Strong customer-service mindset and a can-do attitude.
• Team-oriented, proactive and able to build relationships with guests and colleagues.
• Passion for hospitality in drinks, meals, events or a bed for the night.
• Willing to take ownership and contribute to a positive work environment.

Responsibilities

• Clean and service guest rooms to brand standards.
• Report maintenance defects in KnowCross.
• Ensure rooms meet health and safety standards.
• Maintain cleanliness of all areas and COSHH compliance.
• Stock linen and housekeeping supplies on floors and in stores.
• Assist in cleaning public areas and back-of-house spaces.

Skills

Attention to detail

Customer service

Team player

Positive attitude

Hospitality passion

Job description

Company Description

The Hoxton has just opened its very first hotel in Ireland in the beautiful capital city of Dublin. This coastal city is steeped in history, packed with green parks and brought to life through music, art and the best social eating and drinking. The Hoxton, Dublin is home to 129 bedrooms of varying sizes, a lobby bar, historic bar, large ground floor restaurant and lobby restaurant.

More About Us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

Job Description

What you’ll do…

• Responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
• Responsible for reporting any maintenance defects in guest rooms and on guest floors through KnowCross.
• Ensure that all guest rooms adhere to all brand standards and quality audit standards.
• Ensure that all health and safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper.
• Maintain a positive and friendly attitude at all times, even when working to find solutions to challenges.
• Ensure the highest levels of cleanliness throughout the hotel.
• Ensure all cleaning materials are handled correctly and to be fully aware of COSHH regulations.
• Provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests.
• Assist in the cleaning of public areas and back of house areas as required.
• Responsible for the stocking of linen and housekeeping supplies on guest floors and in stores, and to ensure that these storage areas are clean and well maintained.

What We’re Looking For…

• Individuals. You’re looking for a place where you can be you; no clones in suits here.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other, and has fun along the way.
• An eagle-eye for detail, you can spot a slip in standards from a mile away.
• Keen to take ownership of and pride in your work, a rollup-your-sleeves attitude to seeing work through and delivering results.
• You have the ability to build relationships with colleagues and customers.

What's In It For You...

• Become part of a team that’s very passionate about creating great hospitality experiences.
• Competitive salary.
• 30 days holiday (including bank holidays), pension and life insurance.
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

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