ROI Sales Assistant

Mountain Warehouse; Sligo; On-site; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Monthly bonus scheme

50% colleague discount

Uniform allowance

28 days annual leave

Employee Assistance Programme

Pension scheme

Colleague referral incentive

Job summary

Mountain Warehouse in Sligo (Ireland) is seeking a customer-focused team member to support daily store operations and deliver great service. You will process transactions, keep the floor pristine, and stay informed about promotions and pricing to assist customers effectively.

The role emphasizes teamwork, training of new staff, and contributing to a positive shopping experience in a supportive environment.

Qualifications

• Committed to delivering outstanding customer service.
• Able to work collaboratively in a team.
• Excellent communication and approachable demeanor.
• Energetic, driven, and reliable in task completion.

Responsibilities

• Collaborate with colleagues to create an inclusive team environment.
• Assist in day-to-day store operations and ensure policy compliance.
• Process transactions accurately and handle payments efficiently.
• Keep the sales floor organized, stocked, and visually appealing.
• Know product features, promotions and pricing to assist customers.

Skills

Customer service

Teamwork

Communication

Problem solving

Dependable

Job description

Application Deadline: 28 September 2026

Department: UK Retail

Location: Sligo (SLI)

Compensation: €14.15 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Key Responsibilities

Team Collaboration:

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence:

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement:

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance:

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!