Retail Team Leader – Guest Experience (Fixed-Term)

Center Parcs group; Ballymahon Municipal District; On-site; EUR 35,000 - 41,000; Full time

Benefits offered by this job

Free day passes

Spa access

Shop discounts

Bonus scheme

Supportive team

Career development

Job summary

Center Parcs Longford Forest is seeking a customer-focused Retail Team Leader on a fixed-term contract to 11 March 2027. You will lead a retail team, drive financial and service targets, and ensure guests have a memorable experience across outlets.

Key duties include motivating staff, resolving guest queries, and managing retail duties across shifts. The role requires flexibility for early mornings, evenings, weekends, and bank holidays.

Qualifications

• Retail or customer service experience with problem-solving ability.
• Strong relationship-building skills with colleagues and guests.
• Computer literate with familiarity of electronic point-of-sale systems.

Responsibilities

• Lead and motivate the retail team to achieve financial and service targets.
• Deliver exceptional guest service and resolve queries promptly.
• Oversee duty management of retail outlets during scheduled shifts.

Skills

Retail leadership

Guest service

Problem solving

POS systems

Tools

POS systems

Job description

Center Parcs Longford Forest is seeking a customer-focused Retail Team Leader on a fixed-term contract to 11 March 2027. You will lead a retail team, drive financial and service targets, and ensure guests have a memorable experience across outlets.

Key duties include motivating staff, resolving guest queries, and managing retail duties across shifts. The role requires flexibility for early mornings, evenings, weekends, and bank holidays.