Retail Support And Merchandising Coordinator

BENEFIT COSMETICS; Dublin; On-site; Confidential; Full time

Job summary

Benefit Cosmetics Ireland seeks a Retail Support and Merchandising Coordinator to strengthen relationships with Irish independent retailers and drive wholesale objectives aligned with annual plans.

You will work with CM/HOM, Marketing, and Operations to deliver stock, analyze performance, and develop trade marketing initiatives for designated accounts, with occasional national travel and an office-based setup.

Qualifications

• Experience in FMCG or retail environments preferred.
• Ability to manage trade marketing plans and promotional activities.
• Strong relationship-building and cross-functional collaboration skills.

Responsibilities

• Deliver Irish independent wholesale/retail objectives and support plans.
• Collaborate with Marketing, VM, Ops, HR and Field Sales to execute initiatives.
• Analyse stock, sales and forecast to ensure correct allocation to retailers.
• Prepare and co-ordinate strategy documents for quarterly and annual plans.
• Drive launch plans for new retailers and promotional events.
• Maintain the Retail Activity Calendar and communicate updates to Head Office.

Skills

Commercial

Team player

Driven

Customer focus

Proactive

Attention to detail

Excel

Analytical

Negotiation

Creativity

Communication

Pressure management

Job description

Overview

Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You're just what we're lookin' for, Gorgeous!

We're Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we're in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic, because when we're laughing & having fun, that's when we're our most beautiful. We're known to work smart & laugh hard. Sound like you? You've come to the right place!

We have an exciting opportunity for a Retail Support and Merchandising Coordinator to join our team. To build effective relationships with retail partners in order to drive opportunities, initiatives and delivery of wholesale targets & company objectives in line with annual plans + working closely with the operations team to ensure timely and efficient delivery to all Irish independent retailers.

Responsibilities

Business:

• Deliver your Irish independent wholesale/ retail objectives and support CM/HOM on delivering Irish wholesale and retail objectives for Irish independants.
• Support CM/ HOM to ensure all pillars of retrospective retailer annual and three yr plans are delivered.
• Drive services as a key point of difference.
• Unlock new commercial opportunities.
• Analyse sales forecasting for Irish retailers, nationally and by store, product & services, ensuring stock goes to the right places to drive the objectives.
• Prepare/co-ordinate sales strategy documents for company meetings. Including;
• Quarterly strategy meetings, ensuring all departments have fed into you their annual plan updates.
• Monthly buying meeting's stock and sales analysis.
• Weekly meetings with marketing, Ecom, VM, Op's, HR, Field or other retailer departments.
• Monthly meetings with Irish Independants to review performance
• Review the sell-in and sell-through with particular emphasis on Christmas, and priority launches. Ensure follow up orders are placed where further stock is required.

Relationship:

• Support your retailer on driving the plan, always being collaborative, partnership driven and top of mind.
• Liaise with CM/ HOM to determine potential opportunities within the top stores & ecom. Present and gain agreement for implementation.
• Support the CM+ HOM with ad hoc financial analysis to ensure financial targets are met.

Sales & Marketing:

• Report weekly stock and sales figures, including competitive analysis. This should include;
• Wholesale tracker
• Monday top line figures
• Key Product Sales
• Get sales process established for self select stores with Irish independents.
• Stock and weeks cover analysis sent and followed up with the retailer and operations.
• Services sales
• Formulate (in conjunction with Marketing), present and negotiate trade-marketing, Ecom, CRM, sampling programmes for designated accounts, securing coverage and buy in.
• Adapt marketing plans and build specific events and promotions, exploring new retail initiatives where presented.
• Present at sales meetings an overview of trade marketing plans with emphasis on key Benefit/retailer initiatives to ensure the buy-in of all concerned.
• Ensure that the Retail Activity Calendar & NEW's is kept up to date and communicated to relevant Head Office / Field Sales.

Operations:

• Weekly/ daily communication with operations manager and ops teams to ensure efficiant delivery of stock to all Irish retailers
• Co-ordinate RGA and DGA process for product removals for discontinued lines and manage phase out stock levels.
• Managing operational challenges with retailers to ensure strong product planning
• Own the product ramging for all Irish concepts . Ensuring a cohesive range across all retailers
• Working closely with VM, plan and implement range updates for all formats to allow for new product launches.
• Create and deliver launch plan for new retailers including promo plans, opening order, NSV etc
• Working with CM/ HOM to deliver Irelands priorities.

Office based, with some national travel required and associated overnight stays.

Qualifications

Skills / Abilities

• Commercial
• Team player
• Driven and ability to drive those around them without having direct management responsibility
• Customer and relationship focused
• Ability to be both proactive and reactive
• Attention to detail
• IT skills; advanced excel
• Analytical and numerate
• Persuading and influencing
• Effective negotiation
• Creative and innovative
• Good communicator
• Able to work under pressure

Profile

• 1 to 2 years relevant sales' experience (FMCG or industry)
• Experience in National Account support or similar functions
• Experience of UK retail market place
• Experience within either a luxury, premium or cosmetic business
• Personal affinity with brand and products
• Cross functional experience an asset but not essential
• Experience of producing trade marketing plans desirable
• Graduate calibre

Competencies

• Creativity and Innovation Management
• Strategic Agility
• Managing Vision and Purpose
• Customer Focused
• Drive for Results
• Dealing with Ambiguity